To do a good job, is the premise of all
Editor’s note: This article is from the micro-channel public number “Ray first Mori” (ID: RayZhang1993), Author: Ray first Sen.
Many people in the workplace have a misunderstanding of thinking:
I always think that giving a thumbs up to the leader’s circle of friends during the day is better than staying up late to write a copy of the product. Some people even think that those who have a good relationship with the leader are flatterers and like to play scheming.
Actually, in general, to do a good job relationship, at least these three factors must be integrated:
Part 1: Leaders can be satisfied.
Part 2: Not against your will.
Part 3: Colleagues don’t look at each other.
Look, if you complete these three goals at the same time, you know it’s not that simple.
Actually, if you want to have a good relationship with your leader, you must first go through the following three steps.
1.Do the work well,is the premise of everything
1. There is only one kind of benign interpersonal relationship, and that is value exchange.
First of all, you need to be able to provide the equivalent compensation for your leaders, such as external high-quality cooperation resources, efficient and rapid coordination, and even unparalleled background relationships. These are all your exchange values.
You are professional, capable, and promising. Most of the leaders will get closer to you.
You fawn, you please, but your performance is not good, the leader will not hesitate to alienate you.
So, doing the work well is the premise of everything.
With this basic understanding, your relationship with the leader will not deviate much, at least in the general direction.
2. From “taking the superior as a leader” to “taking the superior as a user”
Secondly, when your superior hires you on behalf of the company, you are actually buying your abilities and time, in order to save your energy and time, so that you can work more efficiently and conveniently.
In this sense, don’t treat your superiors as leaders, but treat them as your “users.”
You can completely think from another angleThink about it, when you change the idea of ”relationship with superiors” to “I want to serve my users well”, the mentality is not so confusing.
After serving the users well, it is possible to prove the effect and value of this product.
3. Any work result delivered to the user should be a “product”.
When you accept the concept of “the superior is the user”, you should understand:
Even if it is a brainstorming chat, coffee break meeting or daily mail, it should have a clear background, concise expression, and complete information, so that “customers” can quickly enter the context of the topic and grasp the key points.
If you think about it, is it true of any “product” you usually encounter?
When you first see it, you can know:
What is this? What is it for me? How is the quality? What to do if there is a problem?
In fact, what we can do to users can also be done to leaders.
Luo Zhenyu once said a paragraph about the concept of “productization”:
“The advantage of productization is that after you get the first stranger, you have the first user, and then you can continuously iterate yourself and complete the expansion through the feedback he gives you.”
Polish the leader into its own heavy user, and polish itself into a product with a high open rate.
This process may be very difficult, even a bit embarrassing, because you choose a path that few people walk,
But in the end, it must be your multiple growth in your career.
2.Don’t provoke the leader if it’s okay,is the biggest misunderstanding
I used to write this article “True smart employees know how to “manage upwards”” The article wrote an opinion:
Most people have always felt that the leader is the authority, and “our employees” are nothing but unknown. How can we manage the boss?
In fact, the most well-known explanation of “upward management” is this quote by Peter Drucker:
“Anyone who can influence their performance is worthy of management.”
In today’s society, no matter how strong a person is, he cannot form too much potential. Many people often talk about leadership, but leadership only teaches you how to be the boss of others.
Before this, you have to lead two people first:
The first one is yourself, and the second one is your boss.
Leading yourself is to go better. And leading your boss is to go further.
Speaking of this, you will inevitably have to think about a question, how to learn to “lead efficiently” your leader?
Here, might as well think from these three aspects:
1. Learn to call up resources instead of waiting to be called.
German psychologist Ma Hailinger proposed a golden rule of “who suffers, who changes” in his monograph “Who is in my home”, which can actually be used in communication with superiors:
Those who lack resources will take the initiative to communicate, and those who are suffering will take the initiative to communicate.
There is little time for superiors, but more information and resources;
You have more time, but you have less information and resources.
So, the communication with the superior must be initiated by you, because compared with the superior, most of the things he has are scarce.
Tell your superiors about the progress of your project, what needs to be determined by him, the next focus of work, and the next communication time point.
This is the most important point of upward management, which is to maximize the leadership with more certainty:
In a nutshell:
You have to let your leader know what you are doing, why you are doing this, and which step you have done.
Because the relationship between the leader and you is a delegation of authority. He authorizes or entrusts you to do one thing or undertake a task on his behalf, and you have an obligation to let him have a sense of control over this authorization.
Therefore, it is your established homework to report progress regularly and maintain communication habits.
Maintaining regular communication is especially important. Even if there is nothing special to say this week, you report that “everything goes as planned” is also an effective communication.
2. Learn to master the granularity of time and allocate communication time reasonably.
I’ve met a leader before, and I like to talk to me about get off work at around 6 o’clock before work. It’s endless when I talk about it, and I can’t find the main point. I talk about something and nothing. Over time, It greatly affects each other’s work efficiency and mentality.
Later, I accidentally learned the concept of “time granularity” in the course of Liu Run’s “5 Minute Business School”:
Time granularity refers to the basic unit for a person to arrange time. It means that a person cuts time into particles, which represents a person’s professionalism.
As you become more and more successful, your time becomes more valuable, so your time granularity will become smaller.
After understanding this truth, I always warned myself to adjust and improve my time granularity.
Before communicating with the leader, send him a WeChat message and tell him what he wants to ask for and how long it will take. The His time may not be so convenient.
Because all leaders are the same, his time is divided very thinly and uncertainly. He can only say a word when he takes advantage of the gap, but I am different. I cannot maintain a meeting with the leader all the time. Because there is a lot of work to deal with every day.
So what I have to do is to constantly adjust my “time granularity” at the same time,
It is possible to help leaders develop the habit of regular dialogue.
3. Treat users with marketing thinking to attract more resources and attention.
Specifically, it is simple, effective and timely information synchronization, showing the urgency and importance of your project, and politely raising concerns and needs.
Be more specific, for example, in the case of time, you can develop everyThe habit of writing daily reports every day can even develop into weekly reports, monthly reports, and quarterly periodic reports.
For another example, in the case of a project as a unit, you can report on different important nodes of the project, such as project initiation, official launch, version iteration, and completion and review.
Although there is a saying that sounds ugly: “The crying child has milk to eat”, but it does work in the workplace.
The energy of the superior is limited. Of course, whoever has more urgent needs will allocate energy to whom.
You are good, you are sensible, and you don’t make trouble. In the end, there is a high probability that the leader will be habitually placed last.
3.You choose “Be responsible to others”,Still choose “Responsible for things”
As mentioned above, we use “product-oriented thinking” to communicate with leaders.
In fact, everyone knows that a good product must be inseparable from a large number of iterative adjustments, and communication with leaders is the same, then the problem is here:
How to communicate with the leader and even adjust the work based on the leader’s feedback?
In this process, you must avoid at least 3 misunderstandings:
1. Let the opponent do multiple-choice questions instead of filling in the blanks.
As everyone knows, multiple-choice questions are far less difficult than fill-in-the-blank questions, because the former has options to choose from, while the latter has nothing.
So here, you can say:
“The current progress of this project is xx. Next, I suggest three styles of play, namely A/B/C; I think about xxx in this way. Do you have any suggestions?”
In this way, the leader not only completes the understanding and control of the project, but also promotes the progress of the project efficiently.
2. Use “yes, and” instead of “say no”.
Yes, and is a word in impromptu comedy, translated in Chinese is “Yes, And “.
In other words, when communicating with anyone, you must first recognize the other person before giving a constructive message.
This method can also be used in communicating with superiors. For example, if you encounter problems that you cannot solve, the efficient logic of asking for help is not “I can’t do it, you come”, but “You can also try this. , I will continue to do it”.
Actually, the two expressions are very different.
“I can’t do it, you come”, listening to the leader’s ears is avoiding responsibility and not taking it.
And “you can also try this”, not only is my responsibility, but also gives the leader a sense of control.
3. Know how to distinguish between “responsible for people” and “responsible for things.”
Luo Zhenyu mentioned a point in his 2021 “Friends of Time” New Year’s Eve speech:
“Are you responsible for things or people?”
At the same time, he also talked about a “librarian” case:
If you are responsible for the book, then you are not allowed to scribble on it, it is best not to touch it, just don’t look at it. In this process, you will stand on the opposite side of the scholar, and it is very easy to fall into repetitive tasks. Use this skill for a lifetime.
If he is responsible for people, he is no longer serving books, but teachers and students in every classroom. In order to cooperate well with each teacher, the librarian needs to constantly communicate with all teachers and adjust these books dynamically.
You see, knowing how to distinguish between “responsible for people” and “responsible for things” is actually a huge result of the final work.
For example, in communication, if you are only responsible for things, then you can just do things and just pile up the project.
But if you are responsible for people, you have to consider who you will report to, how you will report your work, how to adjust the project, how to communicate with collaborators, how to allocate resources, and so on.
As Luo Zhenyu said:
If you can always keep “responsible to people”, the ceiling of this person’s career will be lifted. After several years of polishing, the concept of librarian can no longer describe him.
Write at the end:
Old Liang NingThe teacher once talked about a viewpoint in “30 Lectures on Product Thinking”:
Good product people are able to let users put down their guard.
You make users think, which is to make users alert, so a book that Ma Huateng highly recommends is called:
Don’t make me think, translated into Chinese, the core meaning is “Don’t make me think”.
Similarly, the greatest achievement of a good workplace person in working with superiors is to make the other person believe in themselves as much as possible, put aside their guard, and give the greatest trust and support.
Just as stated in The Art of War by Sun Tzu:
The one with the same desire up and down wins.
One hundred generals and the three armies work together. This is the best cooperation state in the workplace.