This article is from WeChat official account:IT Times (ID: vittimes), original title “express little brother: we are more than takeaway little brother even worse”, author: Liyun Kun, editors: kicked sister, layout: Feng Cheng Jie, title figure from: vision China
30 seconds quick reading
1. An ordinary user consultation call was upgraded to a complaint call. The worst courier brother was deducted 5,000 yuan a month and even eliminated. On the one hand is the courier guy with a heavy KPI on his back, and on the other is the user who always has to pick up the express by himself. The price war is at the end, who is cheaper? Who is it convenient?
2. The shipping cost of a parcel across half of China may be as low as 2 yuan. This 2 yuan has to be distributed to the express company, logistics platform, and express station. In the end, it may only be 0.25 yuan for the express brother. Without local social security, they “run naked” on the road. Tomorrow or accident, I don’t know which one will come first.
It’s not just the takeaway riders who are stuck in the algorithm, you and I are the same. A thrilling accident, a heavy rain of love and hatred, a section of navigation that teaches people to go retrograde… Seeing that the rider’s pay stub has been eaten up a little bit, the courier brother may be the most sympathetic.
The express delivery industry has become popular, and the delivery fee of the express delivery brother has been generally reduced again.
“It’s better to go to deliver food.” It is not new for the courier to switch jobs to deliver food. After all, the rider’s commission for each order is much higher than the former’s delivery fee for a package. It’s just that when the workload of hundreds of express items per day is converted into dozens of takeaway orders, many courier brothers will feel uncomfortable again, and feel that the income of express delivery is more stable.
However, the “system” that trapped the courier brother does not seem to be more friendly than the takeaway rider.
(pseudonym) In the first year of employment, the administrative point was deducted to only one point and almost out.
So at the peak of Double 11, Zhang Ming, a post-80s courier who has been working for many years, will ask his wife to help. The couple rode their electric bikes on the way to deliver the items. Behind the huge increase in e-commerce carnival orders, they both look forward to an increase of 1 yuan for each order after over-completed tasks, and they must also beware of bad reviews that the client is caught off guard.
Although he has been rated as a “five-star courier”, Zhang Ming now feels that it is not easy: “This is not formed in one or two days. If you don’t send it to your home and put it in the express cabinet, people will give you a bad review. Sometimes delivery is slow, and people will call Samsung or even lower.”
Brother Express’s Double 11 Speed Challenge Picture Source/IT Times
2. “Win-Win”
For a package that spans half of China from the south to the north, the user’s shipping fee may be as low as 2 yuan. The seemingly inconspicuous numbers, express companies, logistics platforms, couriers and even express stations all have a share of the pie.
Fang Yuan(pseudonym) has been operating a rookie inn in a third-tier city for more than a year, and the daily collection volume is about 500 -600 orders. For each piece received, the station can receive a delivery fee of 0.3 yuan from the courier, and the original delivery fee for the courier is about 0.8 yuan per order.
Although the cake is small, in Fang Yuan’s eyes, this mode of food sharing is a win-win move. “Five to six hundred orders a day, if the courier fails to deliver it, there will be complaints and fines. With the post, they only need to pay a little money, put the parcel here and leave. Most users will pick it up by themselves. If you are willing to pick it up, hand it over to the courier.”
, original title “Express little brother: even worse than we take away the little brother” by: Liyun Kun, editors: kicked sister, layout: Feng Cheng Jie