Model X and Model S owners found their older generation battery’s cruising range suddenly reduced, losing 40 miles (64 kilometers). Since May, the shortening of the cruising range has been a hot topic on the Tesla Owners Network Forum.

Editor’s note: This article is from “Tencent Technology”, review: Hey, authorized to reprint.

American electric car Tesla is a controversial company in the industry and consumers. It has been subject to many consumer lawsuits involving a car accident caused by an automatic driving system. According to the latest news from foreign media, a Tesla car owner filed a lawsuit against the electric car manufacturer, claiming that the company limited the battery life of the sold vehicles through software updates. Tesla aims to avoid costly The recall event (to solve the battery problem that the plaintiff claimed to be defective).

According to foreign media reports, on Wednesday, the plaintiff filed a lawsuit in the federal court in Northern California, accusing Tesla of fraud and seeking litigation classified as a class action lawsuit, representing thousands of “Models X and Model S” affected around the world. Owner.

It is reported that many of the above two luxury electric car owners found that their old generation battery has suddenly reduced its cruising range and lost 40 miles (64 kilometers). Since May, the shortening of cruising range has been a hot topic on the Tesla Owners Network Forum, such as TeslaMotorsClub.com, where many owners detail how their battery and cruising range have dropped.

Users indicated that Tesla has cancelled their battery cruising mileage by software upgrades, which depreciated the car, limiting the distance they can travel and forcing them to charge more frequently.

The plaintiff said in the complaint that the battery capacity of the 2014 model S 85 model of the plaintiff David Rasmussen lost about 8 kWh after the software upgrade, but Tesla told him that This decline is normal.

In the face of reports from car owners initiating class actions, Tesla did not immediately respond to requests for comment on Thursday.

According to foreign media reports, in May, a Tesla Model S electric vehicle exploded in Hong Kong, China. Tesla subsequently said that, cautiously, the company is modifying Model X and Model S through remote software updates. Charging and thermal management settings for both models. Tesla’s goal is to “help further protect the battery and extend battery life.”

A month later, Tesla said that only a small number of owners were affected by the reduction in battery life and said that they plan to improve the impact of software upgrades, while Tesla also said that charging behavior is based onA variety of factors have changed.

According to the post of the owner’s forum Teslamotorsclub.com, some Tesla owners found that they could not charge the battery 100%. These owners have already sought remedies through arbitration, and at least three users have sold Tesla electric because of this problem. car.

Other Tesla owners disable their Wi-Fi to avoid any software updates that may affect their cruising range.

The plaintiff stated in the complaint that Tesla deceived its software with security and increased battery life as a scorpion, with the intent to avoid its liability and legal obligations (ie, allowing customers to repair, repair or replace batteries).

The plaintiff believes that Tesla knew that the electric vehicles involved in the lawsuit were defective, but did not inform the customer of the defects.

The plaintiff also pointed out that a recent series of Tesla electric vehicle battery burning incidents, and claimed that the company did not inform its customers about the potential fire risk, but “choose to use software updates and battery restrictions behind to avoid liability.”

In the vehicle safety report published on its website, Tesla said that the burning of electric vehicles is “very rare”. From 2012 to 2018, there is about one Tesla vehicle fire every 170 million miles. . The company compared data from the National Fire Protection Association and the US Department of Transportation, showing that a typical vehicle in the United States had a vehicle fire every 19 million miles. These agencies count the fires of all vehicles, not just Tesla.

In May of this year, Tesla said that its vehicle was 10 times less likely to be hit by a fire than a gasoline vehicle. It said that when investigating the electric vehicle burning incident in Hong Kong, China, it was found that only a few battery modules were affected, and most of the battery packs were not damaged.

Tesla owner – Nick Smith, a boss in Orlando, Fla., said in an interview that he was frustrated by Tesla’s poor customer service, saying Tesla staff was against him. Phones and emails are slow to respond, know nothing about the true roots of the problems reflected, and how to remedy the problem.

Smith said in an interview: “It’s like you drive to the repair shop. You originally had a 20-gallon fuel tank, but now it has become a 10-gallon fuel tank. These changes have not been approved and approved by you.

Smith said that after the software upgrade in Tesla, his 2013 Model S P8 could not continue charging after charging to 90%. Tesla told him that battery power loss was caused by normal battery degradation.

Related information shows that Tesla offers an eight-year warranty on electric vehicle batteries.