Replacing repetitive, dangerous, low-value labor and realizing service digitization

Under the background of rising labor costs in China and the disappearance of demographic dividends, more and more repetitive, low-value labor and dangerous types of work require intelligent robots to replace or assist. , The hotel accommodation industry is no exception. With the gradual maturity of robot technology and the completion of market education in the hotel industry, hotel robots, as a branch of service robots, have begun to receive more attention from capital and entrepreneurs. Among them, the A/B round projects that have been verified by the market are most favored by capital .

The recently contacted “Jingwu Intelligent” was established in 2019 and currently focuses on the hotel robot field. The management and R&D team once worked in the robotics division of a listed company and has 17 years of experience in robotics research and development. Previously, the company had raised 50 million yuan at the beginning of its establishment in 2019 for the research and development of the company’s service robots, and the products have now successfully landed.

In terms of R&D and production of service robots, “Jingwu Intelligent” mainly has the following advantages:

  • The “Jingwu Intelligent” R&D team has realized the self-research and production of the core components of the robot through years of technical accumulation. It has independent intellectual property rights and is more convenient for system docking and business development; it has established a cloud platform and Back-end operations team.
  • “Jingwu Intelligent” masters a large number of core control algorithms. In terms of navigation algorithm, the reliability of distribution test is 99.8%, and the environment adaptability is extremely strong. In terms of collaboration, robots can work together with hotel equipment through the cloud platform, and support multiple robots and hotel equipment to work together; in terms of scalability , Jingwu Robot supports modular expansion of multiple types of services, and can continuously develop and upgrade new functions.
  • “Jingwu Intelligent” owns a 200,000-square-meter cooperative factory in Hangzhou Bay New District, Ningbo. It has large-scale mass production capacity, controllable production process, and high-quality products with stable quality.

At present, the company’s main product is a hotel delivery robot, which can realize the basic functions of automatic delivery and guidance and explanation, and is equipped with personalized modules such as new retail, security, anti-peep, and temperature measurement. Specifically, Jingwu’s delivery robot can help the hotel deliver items to the guests, including welcome gifts, six small wash items, takeaways, express delivery and other items, and at the same time achieve smartness with hotel facilities such as containers, phones, and smart speakers. interconnected. In actual operation, the average daily delivery times of Jingwu delivery robots reached 70-80 orders, and the delivery success rate was over 99.8%. The pilot data of Home Inns Business Travel Hotel shows that a delivery robot can replace the workload of a hotel aunt and a security guard, reducing labor costs by 9,000 yuan/month; if equipped with a hotel unmanned retail system, it can also increase the hotel’s out-of-room revenue by 1,500 Yuan/month to reduce hotel costs and increase efficiency.

In addition, “Jingwu Intelligent” has also developed anti-epidemic disinfection robots, explanation robots and other products for customers to choose from.

According to the introduction, the current port of “Jingwu Smart” cooperates with the voice recognition system of HKUST Xunfei. The company’s cloud platform system will also fully manage the distribution robots and new products developed later to form a complete system.

“Jingwu Intelligent” customized delivery robots for different hotels

According to Guo Zhen, the founder of “Jingwu Intelligent”, the company’s revenue mainly comes from the labor dispatch income of robots in major hotels and other locations and the subsequent annual value-added service income. At present, “Jingwu Smart” has successively reached strategic cooperation with Home Inns, Jinjiang Hotels, Dongcheng, etc., and completed the ecological layout of nearly 1,000 hotels. Business development has entered an accelerated phase. It is expected to deploy 3,500 hotels in 2021. 100 million yuan income scale.

Talking about the future development plan, Guo Zhen said: The company takes the concept of reducing costs and increasing efficiency as the core. Firstly, it starts from the robot labor dispatch in the hotel service field. It hopes to start from the hotel distribution robot and continuously improve the product system. The construction of the hotel is based on the robotic labor organization under IOT. In the future, the company will also enter the property, catering, medical and other industries to increase its market share in richer application scenarios.

Guo Zhen believes that competition in the field of hotel robots is mainly reflected in product competition and competition in sales landing capabilities. In terms of product competition, “Jingwu Intelligent” has an experienced R&D team that is continuously optimizing and updating the existing flagship product hotel delivery robots, and will release a new product in the hotel robot field within this year. In terms of landing ability, the sales team of “Jingwu Smart” has a senior hotel industry background and good sales resources. The sales volume completed by the company in less than half a year this year has reached the total number of robots sold by an established company in the industry in the first five years.

Robots are the key to digitalization of services

In terms of the company’s management team, “Jingwu Intelligent” Founder and CEO Guo ZhenVice President of R&D Yang Jun has served as the senior product manager of and the product director of Yunji Technology. As an early pioneer in the robotics industry, he has rich experience in artificial intelligence, big data, and project management; Vice President of Marketing Ge Bingjie holds a master’s degree in tourism management from Hong Kong Polytechnic University and has been working since 2005 Serving in the field of hotel and electronic distribution; CFO Wang Zhongli once worked at PricewaterhouseCoopers and Wall Street Investment Bank, helping many Chinese companies to go public in the United States.

In terms of the R&D expert advisory team, Chief Scientist Oussama Khatib is the director of Stanford University’s Robotics Laboratory, and IEEE Fellow, Chairman of the International Robot Research Foundation IFRR. The professor has personally participated in the company’s many major robotic projects. Research work, and continue to bring to the company Stanford University and IFRR’s world-leading human-computer interaction, humanoid robot motion simulation and control technology; Director of R&D Center Hu Jingchen graduated from Tsinghua University with a Ph.D. Majored in control, he is a senior expert in mechanical design, dynamics and control, and has rich R&D experience in the field of robotics and aerospace engineering.

Statistics released by the International Federation of Robotics (IFR) show that China’s service robot market in 2019 is about 2.2 billion U.S. dollars, accounting for about 25% of the global market share. The Chinese Institute of Electronics predicts that this proportion is expected to reach 30% in the future. The “Global Industrial Robot Report 2020” predicts that the global professional service robot market will reach US$27.7 billion in 2023, with an annual compound value-added rate of 26%. In other words, China’s service robot market is expected to reach around US$8 billion in 2023, and the prospects are promising.

It is understood that “Jingwu Intelligent” is currently raising a round of A round of financing, and plans to raise 100 million yuan for the research and development of new products, iterative updates of current products, the introduction of R&D talents and the supplement of the company’s operating capital.

The service robots reported include “Qinglang Intelligent”, “Yunji Technology”, “Udi Technology” and so on.