Organization operation refers to the value creation and output achieved by the enterprise through process mechanism and human management. It is a comprehensive reflection of the management level of an enterprise and the key to determining its profitability. Without a good organization and operation system, even the leading technology will fail, and even the best teams will fall apart.
Learning from Ren Zhengfei, of course, we must learn Huawei’s concept of organization and operation. Organization and operation has never been a simple matter. In the article “One River Springs Flowing Eastward”, Ren Zhengfei once sighed, “No matter how hard you try, you can never keep up with the times, let alone the era of knowledge explosion. Only Dozens, hundreds, and thousands of people are fighting together. You stood on this side, and you can feel the foot of the times … However, when Huawei was just founded, how to organize thousands of troops? Is a big problem. “
In the early days of entrepreneurship, Ren Zhengfei used the courage to seize historical opportunities and quickly strengthened himself. The shortcomings of his lack of organizational management experience were later revealed. According to Ren Zhengfei, in the first ten years of his business, he always flew around, went to various places to listen to the work reports of your supervisors, and then expressed his support. At that time, Ren Zhengfei was called a “hands-out shopkeeper” by employees, in fact, he didn’t want to control it, but he really didn’t know what to do.
In order to solve these shortcomings, from 1996, Ren Zhengfei began to design the organization: initially, a hierarchical system was established to strengthen the controllability of organizational results through layer-to-layer communication and result confirmation. Although this bureaucratic system was later changed, it is of great significance as the first step of Huawei’s standardized management.
After more than 20 years of exploration, today’s Huawei has formed an organization and operating system suitable for 190,000 people. Its effectiveness has been verified by Huawei’s great success.
When talking about Huawei’s organization and operation system, Ren Zhengfei also proudly said: “We have been successful in the past 20 years. We must be good at summing up why we succeed and how we will continue to succeed in the future. The concept is standardized and baselined with Western methods and norms, which is conducive to being widely disseminated and mastered, and to make good use of it, to train cadres at all levels and adapt to work. “
Today, we mainly share Ren Zhengfei’s organizational operation ideas from three aspects: simplified management, process organization, and IT construction.
I. Simplify management
On January 20, 2019, in the CCTV “face-to-face” program, Ren Zhengfei pointed out: Today’s Huawei still has problems such as bloated institutions, superfluous people, and too many management levels. And Huawei is also reforming, he hopes Huawei can simplify