From panic and loneliness to looking forward to tomorrow This kind of health problem, a little improper management will become the “storm eye” in the epidemic.

From January 26th (the first day of the first month) to the closure of the park, to March 13th (February 20th), the Beijing Suiyuan Pension Center has passed the isolation and closure period for 48 days.

Nursing homes in the epidemic were separated from them for 48 days

(Beijing Suiyuan Pension Center is full of publicity information announcements)

Waiting for a delayed reunion

Qiu Shaojie’s family is trapped in Wuhan. In the Spring Festival of 2020, Grandpa Qiu planned to return to his hometown in Wuhan to spend the New Year with his relatives. “I am 84 years old this year. I missed the opportunity to reunite with my family once, and I lost it once.

“I said that my son drove me back home, but later he pushed back and forth because he was on duty.” Until January 22, news came from Wuhan that said, “My My younger brother, younger sister, nephew, and niece all stayed in Wuhan. I heard that they were really worried after closing the city and asked them about their latest progress almost every day. ”

After that, the neighbor of Grandpa Qiu ’s brother ’s home was diagnosed with New Coronary Pneumonia, which increased the tension for the family that separated the two places. It was not until after many days that his brother ’s family did not have any symptoms of infection. “Fortunately, they have been quarantined at home without being infected. The community will also give them food and drink, and I will be slightly relieved.”

Since leaving Wuhan at the age of 21 and working hard for more than 60 years, Qiu Shaojie still hasn’t been able to learn fluent Mandarin, and the modal words and pronunciations commonly used by Wuhan people are completely preserved in his discourse system. Now he has to talk to his family on the phone every week, care about their three meals a day, and then he is glad that his Spring Festival home plan has not been completed.

Compared to my brother ’s family who does n’t leave home, Grandpa Qiu feels more comfortable living in the garden: “Fortunately, I lived in it years ago, or even if I did n’t go back to Wuhan this time, I was home alone, eating and drinking. It ’s all a problem. ”Living in a retirement center does n’t have to buy vegetables, worry about three meals a day, and can bend around in the garden every day. Old people with the same worry will talk a few words and comfort each other.

Since staying in Suiyuan Senior Care Center,In half a year, Grandpa Qiu himself has adapted to life in a retirement center. “I usually do not like singing, and I have never played billiards. I have to play it almost every day after I came to Suiyuan.” The old-fashioned life of “mixing food and waiting for death” turned into a fun life of “daring to taste new”. In the words of Grandpa Qiu, “It is one thing to be able to fight, and it is another to play well. “.

After the epidemic, the KTV, billiard room, and dance room in the elderly care center were temporarily closed, and social activities decreased. Grandpa Qiu started to go to the battlefield and participated in punching in WeChat every day. Massage acupuncture points again, “It is a day to live well, and it is also a day to frown. Why not make yourself happy and comfortable?”

But at the beginning of the “inspection” of the old-age care center, Grandpa Qiu did not feel that he would be better at home in Suiyuan. Wait for death “, so he only agreed to” try a month “. As a result, after living for half a month, Grandpa Qiu made a 180-degree turn in his attitude. He ended the trial accommodation in advance and signed a contract with the park.

Now, Grandpa Qiu is preparing to sell his small house and spend the years after he was 84 years old in the retirement center. He still speaks the local accent and remembers home and family, but there are no more. The burden of life and quality of life are also guaranteed.

When this epidemic is over, Grandpa Qiu is going to do two things. One is to complete the final sign-up procedures for selling the house, and the other is to return to his hometown in Wuhan again.

Nursing homes in the epidemic were separated from them for 48 days

(Staff takes temperature for the elderly daily)

Lone out of lonely panic

The normal life of the elderly care center is not completely closed. On the 29th day of the second month, Grandma Song Meiyun returned to her home for the New Year, but she was notified of the epidemic control the next day. Closed management is imminent and she needs to rush back before closing.

Canceled the New Year’s Eve dinner reservation. After several years of hurrying to get together with my family by a few packages of frozen dumplings, Grandma Song started packing things at 6 am the next day and returned to Suiyuan at 10 am, but she still did n’t. Can escape the “lock-in” quarantine arrangement for 14 days.

“My relatives have no Hubei people at all, and I have hardly touched other people. Even the New Year’s Eve dinner was made up. Why should I be isolated as a patient?” As a former infectious disease nurse longGrandma Song felt that this was a distrust of her professional abilities. On the first day she was “locked up,” her mood began to decline.

Grandma Song’s abnormality was monitored on Suiyuan’s V-Care information management platform. Since the quarantine period, Grandma Song’s activity track has changed significantly, and her meal time is very irregular.

Butler Zhang Bohao also found Granny Song’s distress in daily telephone communication, and began to increase the frequency of chatting and interaction with Granny Song, but at the beginning Granny Song hung up, “I didn’t know what happened at the time, yes It ’s really uncomfortable. It ’s not right. Painting is not good. I do n’t want to watch TV. My heart is irritable and angry. They called to persuade me and did n’t want to listen at all. ”

Zhang Bohao started to adopt devious tactics. First, he invited Granny Song’s old friends to send cheering letters and watercolors, and at the same time let the psychological comfort group in the park intervene. The psychological comfort group wearing the protective clothing began to come home on the second day of isolation to accompany Grandma Song to talk and chat, and slowly gained the understanding and support of Grandma Song. Me together “, Grandma Song, who was in the mood, gradually walked out.

After the quarantine period, Grandma Song and 20 old partners who were quarantined together wrote a letter to Suiyuan, “Your smiley face and sweat on your forehead let us feel the warmth of loved ones.” “They are really hard. Not only did they not return home during the Chinese New Year, but also because we, the elderly in isolation, have increased so much workload. I know that if I am good, they can work at ease and my children are at ease.”

“Preparing for the coming of the bright spring”, Grandma Song looked forward to the middle of the thank you letter, and began to practice pencil drawing and journaling every day. When the weather was good, she went to the garden to bask in the sun.

Nursing homes in the epidemic were separated from them for 48 days

(Old people doing morning exercises with masks)

Inconvenience is temporary for safety

Grandpa Liu Hongxiang and his wife also returned home during the Spring Festival, but when they decided to return to the park early in the afternoon of the first month of the first month, they were ready to be isolated for 14 days.

“For the sake of safety, inconvenience is temporary. It is not a problem for one person to get sick. It affects more than 200 families in the nursing home.” Grandpa Liu Hongxiang believes that the prevention and control of the epidemic is not only a matter for the staff, but “Suiyuan family” faced together.

The 14 days that Grandpa Liu and his wife were separated were just the hardest in Suiyuan14 days. The sudden epidemic disrupted the pace of work in the Suiyuan. The left-behind staff not only had to take care of delivering meals and water to the isolated elderly, but also had to urgently work out a series of epidemic prevention mechanisms.

At that time, everyone worked 24 hours a day, but when faced with the individual needs of more than 200 elderly people, there were always some thoughtful and incomplete management methods. One day, the two elders in the park experienced some unhappiness because of eating meals. Grandpa Liu took this matter in his eyes, and one night after the matter was resolved, he found the management staff of the park and told him about the incident. view.

“You ca n’t be afraid to solve the problem at any time. At our age, everyone will have more or less their own insistence and opinions. You have handled this very well. From the perspective of the elderly, you must be slow. Talk slowly, have your own point of view, what they want is a statement and a way to solve the problem. ”

Grandpa Liu sends the photos he sees to the “Suiyuan Family” group every day, recording every moving bit. “Not only us, many elderly people praise each other, encourage each other, and care for each other in the group. Suiyuan is like a real family, working through this difficult time together.”

Unlike other nursing homes, the elders of Suiyuan have a special name for management— “Being a family member”, “Originally we were parents at Suiyuan, and the administrator was Suiyuan”, Grandpa Liu said “The epidemic is a good window. This is a test for everyone in Suiyuan. What kind of person you are and what your heart is, you can see it clearly in the epidemic.”

Although he is 80 years old, Grandpa Liu has not completely retired. He is also carrying two graduate students while undertaking the national solar power project. “I ’m given a lot of time to do my work during the quarantine period.” In addition to doing exercises for the elderly and watching TV, Grandpa Liu works an average of about three or four hours a day.

While my aunt Shao completely became a “WeChat fan”, “while busy watching various push news, while busy chatting with friends, I also recorded a lot of Wuhan cheering videos”. For the two elderly people, the 14-day quarantine period actually passed quickly. “The only feeling is that I see someone walking in the yard through the window, so I’m very envious.”

After experiencing this epidemic, Grandpa Liu felt that the “only group of young people” (staff) in the retirement center were born in the 80s and 90s, “they are a group of children with old-age feelings”, and helped them to summarize the “Suiyuan “Spirit”, “Encountering difficulties, meeting difficulties, not abandoning, not giving up.”

“The next five years, we still want to spend in Suiyuan”, Grandpa Liu said that when he finishes the project in his hand, he can fully enjoy his retirement life, and also serve as a retirement center as a non-staff. Contribute a little strength.

Nursing homes in the epidemic were

(Staff provides water and meals for the elderly)

Where is my delivery?

Grandpa Liu Hongxiang is busy with work, and Grandma Hu Yueming is because online shopping has increased the fun of the “home” in the elderly care center.

“I did n’t use my cell phone very much at home. I just watched the news and listened to songs. After I came to Suiyuan, I slowly learned to buy things with Taobao.” As the earliest group of elders living in Suiyuan, Grandma Hu happened to catch up with the information technology course offered by Suiyuan Academy last semester. Through repeated one-on-one teaching, she was the first group of shopping masters in the park to get new skills.

“I bought the most expensive piece of clothing for more than 200. It cost about four or five hundred at a time, and sometimes I bought several when I was happy.” Grandma Hu also eagerly shared the “records” of the last double eleventh day. Just buying more than 1,000 yuan for all kinds of clothes and shoes was already considered a “big deal”. It can be seen that, regardless of age, the pleasure value of women mobilized by shopping is unimaginable.

“I did n’t know how to press it at first. I was afraid to buy the wrong thing and get cheated. I could only ask and learn repeatedly.” For a long time, Grandma Hu first submitted a good order. After confirming the product, quantity, address, and price repeatedly, you can pay without any problems.

During the epidemic, in addition to watching the news, Grandma Hu was holding a mobile phone to visit Taobao, and exchanged points for gold every day. She also learned to buy clothes in the Taobao live broadcast room. Her favorite live broadcast is a Taobao called Lili. The owner. “Lili sells clothes for the elderly, and I’m fine when I’m free. I’ll watch it even if I don’t buy anything.” There is something to do every day, time will pass faster and more fun.

Since the park was officially closed on the first day of the Chinese New Year, the park has implemented strict control over the express delivery in and out. All courier services need to be sterilized at the gate, and then the housekeeper will put the courier at the front desk, send a text message or call the elders to tell them to pick it up at the front desk. Of course, for elders like Granny Hu who have inconvenient legs and feet, the housekeepers will also deliver the courier directly to the door.

“Even what my daughter gave me through the door, it was necessary to kill it completely through the guard’s hand.” Grandma Hu said that the killing of the elderly care center made me feel relieved because security was the key The most important issue in front of me during this period of time, “During the epidemic, the delivery of several clothes did slow down a bit, but recently I read the news that 90% of the courier brothers were working and did not delay me to buy things.”

In addition to being an expert in shopping, Grandma Hu is also an activist in cultural and recreational activities.Lessons … The classes are almost full every day. Sometimes I am too happy to play. Grandma Hu will be spit by her daughter when she can’t receive the child’s call. “Mom, how are you busy than me?”

“It’s been almost a year since I came to Suiyuan. I don’t say how many new things I learned, my stomach is much better.” The old couple lived together. Grandma Hu and his wife couldn’t finish eating a single dish, and they were reluctant to throw it away. They often ate leftovers from the previous day and accumulated stomach problems as they grew older. “Now we are eating good food with a dietitian. I can eat several dishes in one meal and fruit after meals, and bring back the stomach a little bit.”

Nursing homes in the epidemic were separated from them for 48 days

(Several old people gathered before the outbreak to play chess)

China has close to 250 million elderly people. It is estimated that 80 million elderly people will be added each year at this stage. Of these, about 10 million elderly people are living in elderly care institutions, and more and more people plan to The last stage of the elderly care institution.

However, compared with the growing elderly population, mature business models that can truly meet the needs of the elderly have not yet fully developed. As a pension project jointly created by the Fangshan District Government and Beijing Vanke, the operation model of “public construction and private operation” is itself the largest attempt made by Beijing Suiyuan Pension Center. From the trial operation in May 2019 to the official opening in August 2019, more than 200 elderly people have chosen to join this young “big family”.

“I won’t leave in the future, this is the end point.” Grandma Hu often held seminars with elderly people around her after dinner. They did not look back on the past years, but talked about today’s dishes. Compared with the newly learned craftsmanship, I think this is just another ordinary day in my life. (Everybody in the text uses a pseudonym)