During the epidemic, go downstairs to take out takeaways-this kind of face-to-face handover with the takeout brother “confirmed eyes” has been partially replaced by “contactless delivery”.

Recently, Meituan, a lifestyle service e-commerce platform, told reporters at www.thepaper.cn that Meituan ’s takeaway launched its first takeaway in February this year Smart dining cabinet. This intelligent dining cabinet is a combined design, which can be customized according to the needs of different numbers of people in each building, and the interior is equipped with ultraviolet disinfection and thermal insulation functions, which not only achieves accurate point-to-point delivery, but also guarantees sanitation and safety.

The smart dining cabinet located on the LG2 floor of Taikoo Hui, Xingye District, Jing’an District, Shanghai is the first smart dining cabinet that was put into use during the epidemic. With the functions of physical insulation and automatic disinfection, in order to cope with special situations, the R & D personnel have also developed remote maintenance functions.

With the alleviation of the epidemic, consumer demand for contactless distribution has also declined from the peak, but its prospects are still optimistic for all parties.

Meituan said that it will join forces with local governments to invest 1,000 sets of takeaway smart dining cabinets in the national market before the epidemic is over, based on the resumption of work in various regions.

The logistics operator Ken Yang, who is hungry, told Peng Mei News reporters that next, hungry is expected to launch 1,000 smart dining cabinets in Shanghai with brands such as Cainiao. 3000 were launched nationwide. In addition to continuing to roll out the smart dining cabinet in Shanghai, it will also be extended to nearly 20 cities across the country.

“Accelerating the development of contactless distribution” has been included in the key areas of development focus by the “Shanghai Action Plan for Promoting Online New Economic Development (2020-2022)”.

According to Peng Mei reporters, at present, Meituan ’s smart dining cabinets have been put into trial operation in some core office buildings, community health centers, and hospitals in Beijing, Shanghai and Guangzhou, and pilot projects for contactless distribution have been set up. In the future, smart dining cabinets will cover most places with high demand for take-out and high personnel density. Meituan said that upgrading the takeaway smart dining cabinet will be the mostTo a great extent, avoiding the contact of takeaway riders with users when distributing meals, effectively reducing the various risks arising from the contact, and at the same time improving the non-standard status of taking food in office buildings and hospitals.

In addition to the smart dining cabinet, we are also piloting a “shared open cabinet” service with Cainiao. In the pilot area, with the consumer’s consent, the delivery staff can put out some take-out orders, and neither merchants nor consumers need to pay extra for this. Compared with the intelligent meal cabinets, the shared open counters are aimed at commodities in various new retail scenarios, such as supermarket orders and take-away daily necessities.

It can be seen that the intelligent dining cabinet is not a new product and has been explored in the industry in the past few years. It is understood that Meituan’s takeaway and Hungry started research and development of smart dining cabinets in 2018, but the epidemic has accelerated the actual use of smart dining cabinets, and related companies also expect to cultivate consumers through this special period of the epidemic. New habit of taking food.

Actually, it ’s not just smart dining cabinets. During the epidemic, unmanned vehicle delivery and robots also came in handy when the demand for “contactless” was rising and the manpower for the takeaway brother was lacking.

On January 31, the hungry food delivery robot “Red Rabbit” departed from Shanghai and arrived at the Wenzhou centralized isolation point that night, after inputting a live map to the robot brain On February 3, the robot officially distributed takeaways, small medicines, and daily necessities for people in the quarantine area. These robots can ride the elevator autonomously. After the task is completed, they will automatically navigate back to the charging pile for charging. Each time they are dispatched, they can complete the distribution of materials in 4 rooms in a short time.

In February, Meituan launched an unmanned delivery vehicle to deliver fruits, vegetables and foods to residents in multiple communities in Shunyi District, Beijing. The speed of the public test road is about 20 kilometers / hour. In this process, Meituan cooperated with China Unicom Beijing Branch to optimize the 5G network in the landing area to meet the network requirements of autonomous driving technology and ensure smooth landing.

Meituan said that this is also the first time that Meituan unmanned delivery vehicles have delivered actual orders on public roads after the real orders of the park have been placed indoors. After the outbreak, Meituan will also continue to provide unmanned delivery services, and in the future will increase the number of unmanned delivery services such as food delivery, daily necessities, medicines, etc., and will continue to expand the scope of delivery to provide more convenient services for more people.

In this epidemic, the accelerated landing of intelligent food cabinets and the test water for the delivery of unmanned vehicles and robots have demonstrated the application prospects of “contactless distribution”.

In March of this year, Shanghai Municipal Party Secretary Li Qiang repeatedly stated that when he visited Internet companies in Shanghai, such as Hungry, Meituan Dianping, etc., he wanted to adopt model innovation and technology Innovation is leveraging consumption with greater precision, striving to release suppressed and frozen consumption, and cultivating and expanding new consumption and upgraded consumption that have been spawned in epidemic prevention and control.

Support policies are already on the way.

In the “Shanghai Action Plan for Promoting Online New Economy Development (2020-2022)” released on April 13, “Accelerated development of contactless distribution” has been approved Included in one of the 12 key areas that focus on development.

“Action Plan” proposes to promote the application of unmanned distribution in retail, medical, catering, hotel, manufacturing and other industries, and support cold chain logistics, limited time speed delivery, night delivery And other logistics distribution models. Encourage property and express delivery companies to establish a market-based collaboration mechanism, speed up the layout of smart lockers, insulation take-out cabinets, terminal distribution service stations and distribution self-lift points in communities, parks, buildings and other areas, promote the sharing of community storage facilities, and ensure Km “served. Focus on the development of unmanned vehicles such as drones and unmanned vehicles to meet the needs of circulation and distribution between cities, within cities and within communities. Promote full-time response logistics, provide customized logistics distribution solutions for special periods and industries, develop network freight platforms and supply chain comprehensive service platforms, efficiently integrate offline capacity resources, improve intelligent operation and deployment capabilities, and achieve all-weather and wide coverage of logistics services .

Zhang Hao, an associate researcher at the Institute of Financial Strategy of the Chinese Academy of Social Sciences and an expert from the China Business Federation, told the surging reporter that the epidemic has made more people see many new online economic models 3. Application scenarios of new concepts, such as “contactless distribution” have market prospects, obviously have more investment value.

Even after the epidemic is over, such application scenarios will not disappear.

The data provided by Hungry? Shows that Hungry has launched the contactless delivery service from January 30 to MarchOn the 29th, a total of 130,000 takeaway orders with a special note of “contactless delivery” have been generated in Shanghai, but from March 23 to March 29, the contactless delivery labeling service was launched for the first week (January 30 to 2) 5th) decreased by 56%.

Kenyang told surging news reporters that in addition to safety factors, contactless distribution also greatly facilitates consumers ’freedom in time and space. In places with dense crowds, even if the epidemic is over, there is still room for development in contactless distribution.

“Contactless distribution is an accelerated upgrade service. These service upgrades and technological innovations will greatly release the market energy of the” online new economy “and also plan the next step for enterprises. Development seizes the runway. “Kenyang said.