The user can carry the boat, and the user safety can overturn the boat.
Editor’s note: This article is from the micro-channel public number “all-weather technology” (ID: iawtmt), Author: Pao School Qian, editor | Luo Lijuan.
On the morning of February 24th, on the 18th day after the “23-year-old woman who rented a freight car and jumped out of the car in a car rental incident”, Huo Lala issued an “Apologize and Handling Announcement Regarding the User Jumping.” “.
The official stated that it bears unshirkable responsibility for this incident and once again apologized to the family of the person involved, Ms. Che.
Picture source: Weibo screenshot
In the announcement, Huolala admitted that the platform has obvious problems at three levels: the first is the lack of security warnings. The platform only learned of this from the police on February 8th, and the abnormal incident was not the first time. Awareness; the second is the imperfect product safety function, and there are key deficiencies in the recording of the itinerary of the car-following order; the third is the slow follow-up speed, which has caused further distress to the family in distress.
In this regard, Huolala said that it will immediately advance a number of rectification work, including upgrading the security incident handling process, launching a mandatory full recording function in the car following order scene, car follower safety prompts, and one-key alarm functions.
In response to the question of “Walalla’s lack of strict control over driver review” reflected on the Internet, the official stated that the driver’s admission system will be strictly enforced, police-enterprise cooperation will be strengthened, data sources will be expanded, and data will be accurate and timely as a reference for admission. It is expected to be fully implemented on March 29.
Huolala’s belated announcement seems to have failed to defuse the dissatisfaction of public opinion. In Huolala’s official Weibo hot comments, some netizens criticized, “Why don’t you put safety measures in the forefront? You don’t have to wait for an accident to rectify it” and “If there is no exposure, do you just fool around?”
Weibo netizens’ official statement on Huo LalaDevelopment and emergence. For an emerging industry, it is not a bad thing to personally think that disputes are completely understandable. At the same time, more public opinion can better monitor platform self-correction and reform, and promote legislative and administrative investigations. Fill in the gaps.
Just like the current announcement of Huolala’s apology and handling, it mentioned the specific work of the next platform rectification. For example, in the car-following order scene, the mandatory full-process recording function will be launched; strengthen the existing safety functions, including itinerary sharing, emergency contacts, follower safety reminders, one-key alarm, number protection, etc.; trial operation of the car and the car Car monitoring throughout; adding position protection function, the first time to identify and warn of abnormal conditions such as path yaw and long stay.