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In China, many industries are relatively mature and have many competitors, making the supply chain present a highly segmented form. Take information services as an example. Many functions can be solved with plug-ins, and companies only need to focus on product interaction logic and their main business. However, in overseas emerging markets, the supply chain structure of the information industry is still relatively rudimentary, and third-party suppliers are much less than domestic. In the absence of segmented services, companies need to build products from the bottom; In other words, its products include low-level VoIP (Voice over Internet Protocol, IP-based voice transmission), docking operators and line resources, voice recognition and synthesis, natural language processing, customer service robot response logic, etc., providing services in the field of information services. Full-stack end-to-end SaaS products have differences in industrial structure compared to similar domestic competing products.
According to data from Research and Markets, by 2024, the market size of chatbots aimed at improving customer service automation is expected to grow from the current US$2.6 billion to US$9.4 billion, with a CAGR of 29.7%. The Asia-Pacific region has the highest compound annual growth rate of any region, and is expected to reach approximately US$2.4 billion by 2024. Ren Teng said that in the cost structure of B2C businesses such as finance, insurance, e-commerce, and tourism, customer service and other related communication expenses account for about 2-5% of overall turnover. The charging model of the Smart AI customer service product of Saiduo is based on the call volume. With the increase in the diversity of customer types, the future charging model will also balance the call volume and long-term rental to better meet the needs of enterprises of different sizes. Demand.
Localization is one of the major challenges that companies face when expanding overseas markets. Saiduo Intelligent COO Wu Kun said that in addition to analyzing a wide variety of localized languages, the customs and language habits of various countries will also affect the fluency of AI products when they actually land. Cyduo Intelligent is based on the multilingualism of the past ten years. Experience and technical advantages have been accumulated, and the specific use scenarios of various industries have been optimized. Compared with the pan-scenario technical services provided by major European and American manufacturers, Seddor Intelligence can achieve better results in subdivided industries and scenarios. In addition, as an overseas company, it is necessary to combine the different skills and characteristics of domestic and foreign talents to meet the needs of a multilingual environment. It also pioneers and innovates in team formation and organization and management. It can respond more quickly to changes in different markets, provide localized services, and form Timeliness advantage.
At the beginning of 2020, due to the impact of the COVID-19 pandemic, the business of Saiduo Intelligent has been subject to short-term fluctuations. However, with thesize-val=”1080,608″>