Covering more than 200 properties, it has 11 self-operated stores.
The new retail concept led to the development of the Smart Community Circuit in 2018, has reported Smart Community Service Provider “Outside the Building” Recently, he said that he has completed a series of transformations and upgrades.
Previously, the building was positioned as a smart community solution provider, and through the provision of SaaS tools for the property management department, it cut into the community and operated a variety of O2O services. The founder and CEO Hu Zhangyou said that in the past year, through the actual landing and operational development, the current position outside the building is to enter the middle and high-end residential owners through the online portal + offline smart stores. Life steward.
That is to say, outside the building and the outside of the building from the original tool-type products, gradually focus on the construction and development of offline stores, the store as a flow entrance outside the building, and then provide a variety of services around the owners. Hu Zhangyou said that there are currently two sets of solutions outside the building, one is for the big property and real estate developers’ solution “outside the building,” and the second is for the store’s own brand “louver butler”, is a Retail solutions, including retail clouds, supply chains and logistics systems.
For large property and real estate developers, the property “SaaS” provides property SaaS, which can be used for financial management, work order repair, equipment management, property payment, etc. Property companies can open online on their own, and the building is large and large. Part of it is only standardized delivery, and a small number of customizations can be made. The owner can use various service functions through “outside and outside the building APP”, including repair, payment, intelligent unlocking, and posting messages in the community forum.
Under the online, the building will be in-depth cooperation with the property and real estate developers. The retail store will be equipped with erp, retail cloud and other system services provided outside the building, and will be used as a “housekeeper” applet and user. Interaction. Hu Zhangyou introduced that the main business of offline stores is retail. Currently, there are more than 3,000 sku, mainly for medium and high-end brand products, such as milk, meat and alcohol. A store is equipped with about 5 employees, and the online customer service is unified by the building and the outside, and operates the owner community. Currently, it has served more than 3,000 owners.
At the same time, the online store also serves as the owner’s traffic entrance and access to services such as housekeeping, insurance, tutoring, property, and bus recharge.
The current buildingThe out-of-town service covers 200 properties in 6 cities in the Northeast, with 11 self-operated stores. Last year, retail sales exceeded 10 million yuan. Hu Zhangyou said that in the past year, there have been a lot of offline store operation experience outside the building. At present, the opening speed of self-operated single stores is about 7-8 per month, and the single store needs from planning to landing. In one month, the annual revenue is nearly 3 million yuan.
In terms of logistics, the self-operated trunk logistics + third-party branch logistics is adopted outside the building, and there is a self-built service station in the community. The trunk logistics will be distributed to the service station, and the store will be responsible for the final delivery. In addition, the supplier is also available. Direct delivery.
At present, there are about 70 people in the building outside the building. The founder and CEO Hu Zhangyou stayed in the school after he graduated from Jilin University in 2007. As for the future planning, Hu Zhangyou said that the building will adhere to the positioning of community operations in the outside of the building, and it is expected to cover 11 stores in the second half of the year, and improve the supply chain construction and more investment in technology research and development.
Financing, before the building outside the building, in 2017, it won the investment of 5 million Pre-A rounds of the Jilin Province Science and Technology Investment Fund, and in 2019 it received the investment of 10 million yuan by CITIC Real Estate. The company’s new round of financing has been opened.