For the blind population, voice technology is a strong demand.
“Hello, the US group will help you take delivery. If you want something to eat, you can tell me…”
On October 15th, the “Mei Tuan Voice Blind Customized Application” jointly launched by the US Mission and the China Blind Association was officially launched, which will serve the blind people. This time, 17 million blind people can take out the voice point.
Users only need to click the voice button on the homepage of the US group App to say “accessible takeaway” to use; or click “More” from the homepage to enter the more function page, click the “accessible takeaway” icon in the page. Enter and then complete the whole process of take-out order through “voice interaction”.
In addition, the US Mission will also divide the speed of the intelligent voice assistant into 1-5 files, and the user can adjust it according to the habit. In the past, blind people used mobile phones to take out their products mainly relying on mobile phone screen reading software. The process was complicated and inefficient. When the page touched the page or there was a pop-up window, the reading screen would be terminated. Today, through the US group voice ordering, the accuracy rate can reach 95%.
According to the data, there are more than 17 million visually handicapped people in China, at least 6 million of whom use smart phones. 87% of blind people have ordered takeaways, and 40% of blind people choose to take out food as the main way to solve three meals. More than 70% of users will choose mobile app to order, which means that the visually impaired group is also a part of the take-away user experience.
In the future, around the actual needs of the blind, we will continue to develop voice applications such as the US Mission train ticket and the US group taxi.
In today’s increasingly demanding Internet and artificial intelligence for visually impaired and hearing-impaired groups, most mature Internet companies are transforming their perceptions, accelerating accessibility, and improving barriers in social, shopping, information, and travel. The life experience of the group.
As early as 2009, Tencent began to promote the development of accessibility features of QQ and QQ space; Didi launched barrier-free vehicles in Beijing and other places in 2016; domestic mobile phone manufacturers also regard “accessibility mode” as an important product development Consider ; WeChat’s “voice” feature makes it easy for visually impaired people to receive information. Before, the US group, hungry, and take-out also recruited deaf-mute riders, trained to work, in addition to ensuring basic work, providing more employment opportunities for vulnerable groups. As accessibility technologies are constantly being created, delivered, and used, the way society works is also changing.
The emergence of new technology is always accompanied by many immature performances, etc., and there may not be much demand for ordinary users, but for a specific user group, if the demand is rigid, they will be eager To use, this also speeds up the iteration of the application. Today, with technology innovation serving everyone, voice + life services will be just a starting point.