How does Huawei achieve the circulation of global talent?
Specially set up a [Reading] section for reading, screening some books worth reading, and providing some summaries. I hope that you have a book on your hand to let the movement of reading continue.
Ren Zhengfei: “In order to better serve our customers, we have built the “command office” to the place where we can hear the sound of guns, and we have given the plan budget accounting power and sales decision power to the front line, so that people who can hear the guns come. Decision-making. Do not fight, the customer decides; how to fight, the front has the final say. The front line directs the rear, not the rear to command the front line.”
In Huawei, the first-line market departments want to get large orders. When the manpower is insufficient, they will ask the experts for project support or resources to deliver them. This is called “the first line of gunfire”. In order to “let people who can hear the guns call for gunfire”, Ren Zhengfei spent a lot of thoughts on Huawei’s internal processes and organizational design, and thus achieved amazing results for the industry. Here are three small examples.
The first case is a change in title.
Ren Zhengfei requirements: Shenzhen headquarters can only be called “organs” and cannot be called “headquarters”.
As the company continues to grow, some companies that have a reputation for the industry will eventually become group companies. You will find that the person sitting at the headquarters of the group is full of pride. He will think that the decision-making power is at the headquarters, and those who are in the market can only listen to the headquarters and command the outbound life. Once he has this idea, how can he have the spirit and desire to serve the front line? How can the group headquarters become a service headquarters?
Ren Zhengfei believes that Huawei has no mine at home. All the value is created by customers. Only when everyone is willing to be close to customers, Huawei has a sustainable future. Therefore, it must give sufficient power to the front line. It is the “organ” of the front line of service. The second-line employees cannot be high-ranking, and they are arrogant to the front-line employees. Do not call themselves “headquarters” personnel. This psychologically knocked out the pride of the back end.
In addition, Huawei has spent a lot of thought on the degree of formalization of titles.
What is the degree of formalization of the title? The terms “Chairman”, “General Manager”, “President” and “Director” are the titles with a high degree of formalization; the terms “interface person”, “supervisor”, “manager”, “responsible person” and “commissioner” are less formalized. The title.
If you pay attention, you will find