This article is from WeChat public account:IT Times (ID: vittimes), author: Sun Pengfei, editors: kicked sister, cover: Oriental IC
A black swan incident with a listed company has caused the public to ponder over the trillion-dollar collection industry.
On October 21, more than 100 police officers raided 51 credit card headquarters and took away many employees. As a result, 51 credit card stocks crashed, once plunged 41.7%, the closing price of the day was 1.77 Hong Kong dollars / share, compared with the previous day closing price of 2.71 Hong Kong dollars / share, fell 34.69%.
At present, 51 credit cards have not recovered. As of October 24, 51 credit cards were quoted at HK$1.92 per share.
On the evening of October 21, Hangzhou Municipal Public Security Bureau official microblog “Hangzhou Public Security” issued a statement saying that the police on the day 51 commissioned a credit card outsourcing collection company suspected of seeking trouble and other crimes to investigate.
The announcement said that since September this year, the Hangzhou police has received a clue from the superior department, combined with daily work, 51 credit cards involved a large number of abnormal complaints. According to preliminary investigations, 51 credit card entrusted outsourcing collection companies impersonated state organs, using intimidation, nuisance and other soft violence to collect debts, suspected of seeking trouble and other crimes. At present, the case is still under investigation.
To this end, 51 credit card founder Sun Haitao on WeiboAn apology statement was issued.
A stone provokes a thousand waves, and the collection agency once again becomes the center of public opinion disputes.
Legislation and rivers and lakes: Contact the debtor’s relatives and friends, three months or three seconds?
Hu Jian (a pseudonym) is still worried about the end of 2017. Due to financial problems after the naked resignation, his loan on a P2P platform was overdue for one week. That week, his cell phone was blown up by the collector. He changed a mobile phone card and broke contact with his friends.
However, his loss of connection has disrupted the peaceful life of his friends and relatives. Every two minutes, there is a phone call, and the number belongs to different provinces and cities. To this end, a friend had to change a mobile phone card and blacked it on WeChat. So far the two have not reconciled.
Crazy collection, which ended up with a spending of more than 30,000 yuan.
Hu Jian Zeng Tianzheng believes that if the date is overdue, the interest will be paid a few more days. It’s just that the situation has moved to the uncontrollable end.
This is not a case. The incidents of users of the P2P platform being confessed by violent and soft violence were occasionally revealed. There were even cases of “water”, such as splashing red oil, deliberately damaging property, and finding troubles.
In the case of 51-person loan, there are currently 4,307 complaints on the 21-party complaints platform, including harassment, intimidation and other violent collections.
In fact, in March of last year, the China Mutual Gold Association issued the “Internet Finance Overdue Debt Collection Self-discipline Convention(Trial) (hereinafter referred to as “the Convention”), which clarifies that if the employment organization is weak due to outsourcing management and causes damage to the legitimate rights and interests of creditors, debtors and related parties, the employment agency shall bear corresponding responsibility.
At the same time, the Convention requires institutions to establish a sound outsourcing management system, carefully select outsourcing organizations, clearly define economic legal responsibilities, and continue to pay attention to the financial status, business processes, personnel management, and complaints of the outsourcing organizations to ensure outsourcing. The agency complies with the requirements of the Convention.
But industry insiders have revealed that non-bank institutions are not strict in the outsourcing process. “Some P2P platforms do not necessarily require debt collection companies to provide registered capital, finance, employee information, and cooperative institutions like financial institutions such as banks. With the information, the cooperation threshold of the collection agency is also lower.”
On the day of the 51th credit card black swan incident, the Supreme People’s Court, the Supreme People’s Procuratorate, the Ministry of Public Security, and the Ministry of Justice issued a notice on the Opinions on Several Issues Concerning the Handling of Criminal Cases of Illegal Lending, which pointed out that forcibly asking for Debts arising from illegal lending, such acts of intentional homicide, intentional injury, illegal detention, deliberate destruction of property, and trouble-seeking, constitute a crime, and should be convicted and punished.
This reflects the regulator’s attempts to curb violence and soft violence collections.
Beyond violence, privacy is another element in the collection of chaos.