Disney+ also needs to make greater efforts.

Editor’s note: This article is from WeChat public number “Entertainment Watch” (ID: yiyuguancha),文:Dewey,Editing: 冒诗阳

North America time on November 12, Disney Group’s streaming media platform Disney+ officially launched in the United States, Canada, and the Netherlands.

Disney+ has launched over 500 movies, 7,500 episodes of TV series, and 10 original movies on the line. Its IP resources cover Disney Animation, Pixar Animation, Marvel Pictures, Lucas Pictures, National Geographic and more.

The membership fee is 6.99 per month or $69.99 per year, which is significantly lower than competitors such as Netflix, whose most popular standard HDTV monthly package is priced at $12.99.

In the face of such a large and rich content resource library, Disney+’s global “eye-catching” ability is also unstoppable. On Tuesday, Disney’s new streaming media service has some technical errors, which may cause some users to connect, but this Did not prevent users from flooding into the registration page.

On the first day of the launch, according to Disney’s news, Disney+ has registered 10 million registered users. In two days, the number of registered users has exceeded 12 million. As soon as the data was released, Disney stocks rose 7.35% as of November 13, and the market value increased by more than $13 billion, currently at $268 billion. Meanwhile, the share price of rival Netflix fell by 3.1%.

But it’s worth pointing out that Disney offers a seven-day free trial, which means that not all registrations will continue to pay for the service on behalf of the customer. When asked by the media whether the 10 million registrations included pre-sales, Disney did not respond immediately. Verizon also offers its customers a free “Disney+” for a year, which may further increase the number of their users.

But with the proud results, Disney+It is also mixed. On the other hand, Disney+’s technical services have some disappointing “technical issues.” In the face of age-old works, “racial discrimination, inappropriate cultural content expression”, the Disney+ content resource library is also being discussed by North American netizens. Its release of the “disclaimer” still requires effort.

Technical issues that are difficult to ignore

On the first day of the launch, there were a series of technical problems encountered by users when they actually visited Disney’s huge content catalog. While some users experience slower streaming speeds, other users simply cannot connect to the service.

Disney interprets these issues as “expansion of consumer demand.” “Users’ passion for Disney+ exceeds our highest expectations. Although we are happy with this incredible response, we are aware of current user issues and are working hard to resolve them quickly. We are patient with you. Thanks for the table.” Immediately, Disney quickly solved the above problem.

But recently, Disney+ faces more serious technical problems.

According to the BBC, thousands of Disney+ accounts have been hacked. Since the launch of this streaming service last week, thousands of users have reported that their accounts have been hacked, and these accounts were later sold to the “dark net.” Although many people have contacted Disney, the problems of many people have not been resolved.

In fact, a few hours after the “Disney+” was launched on November 12th, an account with a user account was stolen and began to appear on the “dark net”.

Although “Disney+” is only available in the US, Canada and the Netherlands, many people have locked their accounts on the same day and complained on social media. Some of them said that Disney has not yet responded to them. Some analysts speculate that the unstable launch is partly due to those locked accounts, which may have been hacked on the same day.

According to a ZDNet survey, many users’ account information was sold on the “dark net” a few hours after the service was launched, and some even sold for between $3 and $11, and even had a free logout account. Information, which means you can watch the huge library of “Disney+” at a very low price.

CyberInt’s Principal Investigator Jason Hill said that many accounts were hacked because