This article is from WeChat public account: Tie Niu set (weiwuhui_com), author: Wei Wu Hui II, title figure from: vision China
一
In the Cloud, an old film, whether in Douban or IMDB, scores are still good:
I mention this film every year to students, mainly to explain the “rich media theory” (face to face) than cmc (computer-mediated Communication, computer-based communication) is more suitable for conveying negative information. In fact, this movie is very helpful for understanding the theory.
But this is not the reason I mentioned this movie this time. I mainly want to talk about the third-party occupation of layoffs.
Especially in this current economic situation, it is not uncommon for large-scale layoffs. Layoffs are not a job without technical content. It is not enough to describe layoffs as “optimization.”
二
First of all, you need to have legal skills.
This legal capability includes not only a good understanding of the legal issues related to labor, but also the ability to exercise legal justice in litigation, maximizing the company’s legal and legal costs. of.
In the book “Bad Blood”, it is said that Theranos is rich and rude, and hired top law firms to deal with their legal issues, including layoffs. From the perspective of legal ability, this firm is indeed very good – this is not a novel, it is true.
This is a professional ability in the standard sense.
But the enterprises that generally implement large-scale layoffs should be regarded as medium-sized enterprises. They will have their own legal departments and will hire legal counsel. Therefore, it is not enough for third-party layoff companies to have this ability.
three
The Chinese are a human society. There are many things that cannot be justified and reasonable, but also have to be sympathetic.
For example, we often see retrenched employees leaving the company under the supervision of security guards in foreign film and television dramas. It is difficult to say that this is unreasonable and illegal, but it is obviously not very interesting. Especially in China, security guards involved in layoffs are very likely to cause uncomfortable behavior.
In addition, the Chinese have a low personalization and abolish an employee, and may face the entire family behind ta. How to deal with family members of the target audience is also a rather complicated activity. With the migration of individuals in China (such as cross-regional work), there may even be cross-cultural communication.
If the ability to speak is the IQ side of layoffs, how to communicate is the emotional intelligence side of layoffs.
Many HRs are not communication masters. How to put a bad thing for the retrenched employeePass, very test a person’s emotional intelligence. Unfortunately, this ability is very expensive, and the company does not lay off employees there every day. There is no need to specialize in such a team.
This is where third-party layoffs can stand.
In the movie “In the Clouds,” the company showed not its legal ability, but the ability to tell the bad news. Here, there may be many pits, and if you don’t pay attention, you will fall into some saliva, “discrimination”, “political inaccuracy” and the like. Therefore, not only must we communicate, but also be well-trained, we must have a set of even a few sets of words, we must have a list of words that we can never say, and so on.
And in my opinion, most companies don’t have to practice this kind of thing. Unless there are mass layoffs every day, or very bad money, the welfare of layoffs is so amazing that it is enough to let the undisclosed envy not cut me?
four
Third-party layoffs are also involved in layoffs decisions, not mere executors.
The meaning of this is: it should tell the employer that some people need to be treated differently instead of using a unified policy when they are laid off, and some people can never make a decision. For example, some employees may have serious physical illnesses when they are close relatives. Perhaps from the perspective of dry business, this person may not be ruined because of the need to take care of the family. However, from a humanitarian perspective, it is very inappropriate to do so.
To assess the risk of public opinion after layoffs. This is the third capability of a third-party layoff company: crisis public relations.
Involvement in layoffs is actually a very important first step in crisis public relations: issue management. How to deal with the layoffs of layoffs, which are themselves negative issues.
five
We have heard of PR, heard about GR, and even heard about IR, but there is actually an R:ER (employee relationship). In some scenarios, employees are actually a type of multi-stakeholder, not the company itself. Failure to properly handle employee relationships can create an injury: damage to the employer’s image.
“In the Clouds” is an old movie, the era it describes is not the era of social media where everyone has a microphone.
The matter of layoffs is similar. With the reality of the economy, I personally think that third-party professional layoffs companies in China may really have their living space or even a small living space.
The layoffs are well handled and can really help companies transform more smoothly. The handling was not good, and I got the loss of my wife and the soldiers: I finally got a big blood in the snoring. In most cases, they serve the business, and there may be some small probability events. It is not impossible to serve the labor.
When a company hires someone, it is not uncommon to use a headhunter. When you cut a person, why do you feel that you can easily get it?
This article is from WeChat public account: Tie Niu set (weiwuhui_com), author: Wei Wu Hui II