This switched micro-channel public number: electricity suppliers Online (ID: dianshangmj), Author: Zhu Yingli, Cui Hengyu, Yang mud baby, Zhu Ting, topic map from the map Worm
The spread of the epidemic affects everyone.
This epidemic, which started in December last year, has spread to 29 provinces (including Hong Kong, Macao and Taiwan) including Guangdong, Beijing and Shanghai, centering on Wuhan. As of 18:30 on January 26, 2,049 people have been diagnosed in China and 49 have died. The severity of the outbreak and shortage of supplies has far exceeded everyone’s expectations.
For the big Internet makers, this spring festival, traffic users will be set aside for the time being. Opening up infrastructure resources to society, putting profits behind, and joining this defense battle against the epidemic has become the most important theme of the moment.
In the storm center, Didi driver Liu Qiubin chose to stay in Wuhan and took the risk to pick up the doctor; customer service Qiong Feng and her husband and children ate New Year’s Eve in front of the computer, waiting for her anxious demand for hundreds of refunds every day The takeaway brother galloped on the road and made an agreement with the customers. The meals were placed at the designated locations, and the two parties did not contact directly … and the express logistics, mask factories, and even the supermarkets of the living supplies also had the same frequency as the epidemic. .
As of press time, it has been 72 hours since Wuhan ’s “City Closing”. Those Internet people who are running on the road and delivering daily necessities, at this moment, these “retroversers” have only armor.
I pick up a doctor in Wuhan
Dinner for New Year’s Eve, Didi driver Liu Qiubin did not return home. His aunt made several phone calls and was interrupted by him. At this moment, Liu Qiubin, along with other drivers, is undergoing protective training for the “Medical Protection Team” and has also returned some protective supplies.
The training is voluntary, with a clear purpose, to fight the risks, and to send front-line doctors to the hospital on a daily basis.
Unseen viruses, accompanied by the tide flow of the Spring Festival, Wuhan announced on January 23 that it “closed the city.” The city’s urban bus, subway, ferry, and long-distance passenger transportation have been suspended, and the Lianyungang corridor has been closed. 11 million Wuhan people are involved in a new pneumonia swirl.
“In fact, it is quite understandable. If you don’t allow travel, you will cut off the route of transmission.” Liu Qiubin said. But with the change of the epidemic, things became less controllable, the drivers began to fight hard, traveled without a meter, and came upIt started at 100, and passengers were transported helplessly wearing a mask. Later, when they heard that they were going to the hospital, they waved their hands and couldn’t stop, the impact of the epidemic made travel more difficult.
In 1989, Liu Qiubin was originally in the apparel industry. Because of the recession and wanted more free time, he registered a Didi driver and has only opened a car for three months.
Because he lives in Wuhan, not far from the city, he originally planned to keep driving this New Year’s Eve.
After the outbreak, private cars were banned, and the online car rental platform stopped accepting orders in Wuhan. In order to protect the citizens’ travel, Wuhan City urgently solicited 6,000 taxis, followed by Didi, and convened online taxi drivers to set up a “protection fleet”.
Liu Qiubin became one of the first 100 drivers of the “Medical Support Team”. “I feel proud to be able to contribute to Wuhan at this time.”
On January 24, the evening of the thirtieth year, the security team started. Liu Qiubin finished his training. The family ’s New Year’s Eve dinner has already dispersed. He cooked some dumplings and glanced at the Spring Festival Gala. Large group of tasks.
The drivers are very enthusiastic, and a demand is claimed within 3 seconds. In the end, he received an appointment to work at 7 am.
The pick-up is for a doctor from the Radiology Department of Union Medical College, and it needs to be delivered before 7 o’clock. On the first day of the New Year, Liu Qiubin got up at 6 o’clock, put on a mask before going out, sprayed the whole car with disinfectant, and went out armed.
After receiving the doctor, the two talked about the current situation of the epidemic. The doctor told him that someone was infected in the same department and he felt it was not easy; but the doctor was in good condition and told him that he felt encouraged by the belief that the current medical treatment could overcome the difficulties.
For Liu Qiubin, it is not without hesitation to sign up for this task. At the end of December, he heard the relevant information about pneumonia, but at first it did n’t feel much. Now I think about it, and I do n’t know if I have received an infected person.ormat / jpg / interlace / 1 / q / 85 “data-w =” 1080 “data-h =” 847 “>
Not only classmates who buy tickets, but members of the entire Ali economy have also participated in customer service support during the Spring Festival. After closing at 10 pm every day, the customer service students will make up for a full day of demand orders. “Before the online ticket refund channel was opened, including the New Year’s movie tickets purchased early, it still required some manual links to intervene in coordination.” It was only one day’s back-end assistance between the cinema line, business classmates and front-line feedback. Answered more than 30 calls. A first-line second-class student served 350 customers a day.
“There is so much stress, there are young ladies who have crashed and cried. After all, everyone has never received so many calls.”
The epidemic is also testing everyone. “All students on Ali’s side are required to report once a day during their post: their health status, whether they have contacted people in the affected area, etc.”
With the clarification of local policies and the issuance of cinema circuit notices, consumer consultations have slowly begun to stabilize. But the test from barley followed.
“In general, there are fewer large-scale performances and activities during the Spring Festival, and more are some ticketing after the 15th of the first month.” Hao introduced that, unlike watching movies, large-scale performances require consumers to plan their trips in advance. Therefore, post-holiday activities have also started to generate applications and feedback for refunds.
“E-commerce Online” combed and found that, in order to let everyone stay at home to do something, not only this year ’s “Aunt” and today ’s headline cooperation, watching New Year’s movies online, Taobao tickets also linked the entire great entertainment power, All refund users have provided Youku member rights for 7 days for free. IQiyi has launched a 50% off VIP activity for the Spring Festival, so that everyone can watch movies at home.
Whether it is the consumer ’s increased awareness of self-prevention or the efforts of all staff members who are on duty during the Spring Festival, they are all going through the epidemic more safely. This Spring Festival, Ping An is the biggest Spring Festival stall.