After the epidemic, this core underlying ability will determine your future

Effective solutions require effective strategies, which come from updated ideas and knowledge systems.

1

First tell a workplace story.

In the first half of 2018, Helen (a pseudonym) who studied English at a 985 college was in the second semester of her senior year. Fortunately, she entered an internship in the marketing department of the headquarters of a well-known multinational company in China to work in the initial market Operational work.

Because of his positive performance, he was retained by the company as a regular employee upon graduation.

His first job just graduated was so tall, which excited Helen, a freshman in the workplace.

However, not long after turning right, she encountered increasing challenges:

In the beginning, what she could accomplish efficiently with enthusiasm is gradually becoming more complicated;

Although the director is only 35 years old, he is already a mature professional manager with more than ten years of experience in market operations.

When Helen receives instructions from the supervisor to make a market operation plan, she begins to collect various materials from the Internet, and then imitates the outline of others to transform, and combines the information at hand to write. In order to enable PPT Even more expressive, she also deliberately took relevant online courses.

However, whenever she took the elaborate proposal PPT to her supervisor, almost the supervisor always opened the approvingly:

“What is the core idea of your plan? How is this plan different from our previous similar plan? What are the key links of this activity? ? Do you know where the customer groups are? How have their current consumer needs changed? What are the successful marketing activities of our main competitors? How did they do it? “

To be honest, Helen looked at the fierce but irrefutable expression of the supervisor and listened to the questioning of the plan one by one. In addition to nervousness, depression, admiration and perplexity.

“Mr. Xu, to be honest, the director is actually very good to me. I also want to follow him to learn marketing, but after nearly a year, I find that I still can’t do what he thinks so uniquely. The plan used to be scolded by him, saying that I did n’t have the talent for marketing, which made me less and less confident. Is it true that I am not suitable for marketing? After all, I am an English major and I am not studying marketing Marketing, I really do n’t understand many things that he said. If you analyze and think that I am not suitable for this job, I will lose my heart … “

2

Listening to the urgent complaint on the Internet, I found her obvious expectations:

I look forward to finding a job that suits me as soon as possible, can do the job well, get the recognition of customers and leaders, and get a sense of accomplishment.

If you improve your ability, you can also get a sense of accomplishment, and your economic returns will have increased capital.

This is also the most typical value we find when we engage in career consulting: a sense of accomplishment.

A question: Why are you so eager to get a sense of accomplishment?

The answer is almost exactly the same: because I rarely get a sense of accomplishment in my past work experience.

Ask again: How can I get a sense of accomplishment?

Answer: If I can find a job that suits me best, I should be able to get a sense of accomplishment.

In this process, the key that cannot be avoided is:

You need to be able to do a good job in order to improve your ability; if your ability is improved, you can do more and more challenging work.

Seeing this, presumably you and most of your friends have found a very familiar feeling, that is:

When most newcomers enter the workplace, the most urgent and eager thing is not to make a lot of money immediately, but how to quickly adapt to the workplace, Improve capabilities and strengths and lay a solid foundation for future workplace development.

If you zoom in, even the elderly who have been immersed in the workplace for a long time are clear:

Although the workplace is the battlefield, where there are people, there are rivers and lakes, but the most reliable thing is only the personal strength, which is the basis for effective teamwork. premise.

However, the Internet is full of competence anxiety, and there are a variety of faculty improvement courses launched by the great gods and immortals …

Is it true that learning these courses is really useful for improving my ability?

Once separated from the specific working environment and workDoing tasks can really enhance my professional ability?

3

What is competence?

The explanation given by Baidu Encyclopedia is that ability is the comprehensive quality reflected in accomplishing a goal or task.

The interpretation of abilities, writings, dissertations, and other materials can be described as numerous and numerous, and there are divergent views on the classification of abilities alone.

A popular division method is to divide personal ability into imagination, memory, observation ability, association ability, organization ability, communication ability, leadership ability, Innovation ability, learning ability, calling ability, adaptability, etc.

Obviously, such enumerations cannot exhaust all personal abilities, but fortunately they provide a reference for our analysis.

Which of these capabilities is the most critical and important?

Some people say that they have the ability to communicate. People who ca n’t communicate or do not communicate well often erect walls and dig deep trenches. Workplace development is frustrated everywhere. Even in life, they are often frustrated and run into obstacles. The elites in the workplace all seem to be masters of communication and masters of communication. They are always able to enjoy each other freely and rarely embarrass each other.

Some say it is the ability to adapt. After all, you must adapt as soon as possible in any new environment. Be familiar with the characteristics of the environment and understand the basic patterns and rules of people and things in the environment. Only in this way can you develop better. After all, Adaptation is a prerequisite for development.

Others say it is the ability to innovate. After all, this era is changing rapidly, and the rate of knowledge update and elimination is unprecedented. Although it has not yet reached the tragic situation of “do not innovate, just wait for death”, the environment is changing, whether it is personal Both organizations and organizations need to change in response to changes in the environment and innovate for change in order to continue to adapt and achieve development.

These analyses are correct, but not exhaustive.

In my opinion, there is a capability that is mentioned by many people but often misunderstood. It is the basis and key of these capabilities.

This ability is called: learning ability.

4

However, the reality is that many peopleThis ability is full of misunderstandings and even disdains.

Misunderstanding 1: The primary task of students is learning, and the primary task of people in the workplace is work, not study. What’s more, some people think narrowly that spending money and energy to study after work is a loss of work efficiency!

Misunderstanding 2: Studying is reading, so you must insist on reading, so you have to buy books, borrow books, paper books, e-books, electronic paper books, etc .; many people even buy paid knowledge on some apps , Participated in Fan Deng Book Club and other organizations, reading books every day, writing notes, sending photos of friends in the circle to check in, busy.

Misunderstanding 3: Learning is to participate in training, so there are classes in the south and the north, online classes, offline classes, as long as you have time to learn, learn him in a dark place!

……

Really?

For learning, I have extracted a relatively more suitable interpretation of the workplace and life for your reference:

“Human learning starts with receiving new knowledge and new information, and processing and processing external knowledge information (stimulus): adjusting and transforming itself (renewing ideas and behaviors), forming new strategies and new experiences, and finally being effective Problem-solving (innovative activities). At the same time, people have transformed their thoughts and mental models and mental functions in learning activities (Gu Li, 2009).

First, what is the purpose of learning?

is an effective problem-solving solution. For individuals or organizations, it is likely to be an innovative activity.

For example, for a newbie in the workplace, from a rookie who ca n’t even set page numbers by inserting section breaks, to a standard and exquisite solution that can be typeset. For him, this kind of mastery Unprecedented experience with certain office skills that can finally complete the tasks assigned by leaders is an innovation.

For another example, at the beginning, you did not like your major, and you were not able to find a good company when you were looking for a job. As a result, you are not interested in your work, and you ca n’t get the job done. A sense of accomplishment, you have to change jobs frequently; until one day, you are determined to end this kind of day, with the help of a career consultant, you have a more comprehensive and in-depth understanding of yourself, and you have found your interest and talent area. Since then Choosing a career in the future has direction and reference, and it is no longer so confusedConsidered.

—— This is an effective solution to your personal career planning problem.

Second, effective solutions require effective strategies, which come from updated ideas and knowledge systems.

For example: As a new insurance broker, you may not be able to let potential customers listen to your call for more than five seconds at first, and you will be hung up until you adjust to “Analyze-Understand-Contact” in time. “Understanding-transposition thinking and transposition feeling-never pressure-rhythmic advance” comprehensive strategy, makes you slowly accepted by more customers or even trusted, ability has improved, performance has also improved significantly, this is The direct result of your changing strategy.

Another example is that you always pay a lot, and people are very hard, but you find that most of the work you do is administrative processes, supportive trivia, and little growth you can get from your work.

Now you change your strategy. After in-depth analysis and finding your core professional value, you begin to efficiently complete the administrative chores you have to do, and free up more time to do things that are not to you. Urgent but very important things (such as reading some classic good books and writing reading notes, learning to write and starting to try to contribute, try to break through the “personal” bond, and bravely establish links with strangers outside the circle).

Again, the updated concept and knowledge system are derived from your passive response to active information acquisition and analysis of people, things, and things in the surrounding environment.

For example, when you are new to a company, people are strangers, and work is stranger. Because strangers are new, people and things around them will effectively stimulate you and encourage you to pay attention to all kinds of strange information-

Look at how the supervisor answers the phone and responds to customer inquiries, then look at how the seniors make the work plan, and then observe how the boss is organized New employee training is promoted, even if you are rejected by clients and fooled by colleaguesNegative, scolded by the leader, it is all fresh information for you, and this fresh information will be gathered in your mind. You will intentionally or unintentionally comprehensively process this information to form various judgments and impressions, and then subtly Land has shaped your work concept, words and deeds, until a more stable work behavior pattern is formed.

Undoubtedly, learning ability (the ability to learn effectively) is the basic underlying ability most urgently needed in the workplace in this era. All other professional abilities are developed on top of this ability.

5

Finally, back to the beginning story.

For Helen, a newcomer to the workplace, what should he do in the face of repeated criticism from his supervisor?

First, Helen needs to find out as soon as possible: what was the original intention of choosing this job, and whether there is a strong desire in it?

If so, what is it?

In general, what a newcomer most desires is to have experience and growth, be recognized, and get a sense of accomplishment.

Second, for this job, set a realistic goal as soon as possible.

For example, it takes half a year to become a market operation talent and even a team leader.

Again, the theoretical knowledge of the school must be taught by itself. This should never be “waiting for it.” You must take the initiative to use your spare time to strengthen your studies.

For example, buy back one or two classic marketing management textbooks at least twice, subscribe to professional journals and read them, do excerpts, and write learning experiences based on the work content.

Finally, you must consciously exercise your ability to learn and improve from work feedback.

Separate each customer feedback and leadership feedback from their emotional coats, find the core of the facts, seek truth from facts, accept and dialectically absorb the opinions of others.

Don’t be intimidated by the scolding of the leader, scolding is often a disguised love, you have to know. Helen told me that in fact her supervisor has been giving her opportunities and told her that she is still a newcomer in the workplace

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