Gamified employee performance management platform makes the company more competitive.

Performance management of agents through gamification,

Kaizo’s performance management system

According Foreign media Report, Netherlands Kaizo has completed a $ 3 million seed round of financing, led by Google ’s AI venture fund Gradient and French venture capital Partech, while Christoph Auer-Welsbach, a former partner of IBM Ventures, will join the company ’s founders team.

Kaizo is a company that provides agency performance management solutions. Founded in 2018 and headquartered in Amsterdam, the Netherlands, was founded by Christoph Auer-Welsbach and Dominik Blattner. Corporate agents contribute to team performance.

Usually, the performance management of a company adopts a top-down approach. The KPI is set in advance, and then this indicator is completed. The Kaizo performance management platform approach is bottom-up. The system will automatically report to the manager how many tasks the agent has completed. At the same time, the platform will also analyze the sales data of the agents, and feedback to the agents which actions can bring more benefits. The platform can not only help leaders easily manage the team, but also help agents provide better services to customers.

More interestingly, Kaizo uses a gamified approach for performance management. EveryAll agents are incarnations of the “Ninja” image in the system. After completing a certain weekly or monthly goal, the agent will get corresponding points, and then the “Ninja” avatar will be upgraded.

Unlike traditional performance management, agents no longer need to use spreadsheets to record their work content and data. The Kaizo platform will generate visual charts in real time to feedback the work of agents. Agents can learn more business skills in a gamified manner, provide customers with better services, and bring more profits to the company.

Enterprises can purchase Kaizo’s services on a monthly or yearly basis. The monthly purchase fee is $ 24 / month for each agent, and the annual purchase fee is $ 19 / month for each agent. An additional 14 Days free trial.

To date, Kaizo has provided services to more than 500 companies, including Truecaller, SimpleSurance, Miro, CreditRepairCloud, Justpark, Febetet, and Nmbrs, all of which are using CRM systems established by Salesforce and Zendesk.