Do you want to live stream with the flow? How do offline brands go online?

Editor’s Note: “Technology Marketing Theory” , the authors, from the micro-channel public number : Marketing of Science and Technology.

I’m tired recently. There is not much business, but the number of questions and answers for marketing has increased sharply.

The epidemic has almost all brands around the world come to live broadcast online, but most of them are “two eyes and one smeared”, useful and useless, I don’t know, it must be a little moving anyway.

Today ’s article is a small summary for live broadcast, mainly in the following areas:

1. Is the broadcast “false prosperity”?

2, can everything be broadcast live?

3. Is the live broadcast “good” or “effective”?

4. What else can I do besides selling goods?

5. It is recommended that the brand owner “think twice before acting”.

First, is the broadcast a “false boom”?

A lot of people are curious: “Is broadcasting live for so many years, is it a scam?”

My answer is that live broadcasting is really useful, and Li Jiaqi didn’t lie to you.

However, his OMG is really “demonized” by the variety show,

The excessive pursuit of capital makes us think that the women in his live studio are all “crazy”.

Before understanding the live broadcast, please ask Party A to spare the anchors

Stand out first: I believe that even without this epidemic, live broadcasts will develop in 2020. Because this form gives the sale “open, fast, convenient and effective” communication, which is more convincing to consumers.

For example, the comments, comments, and barrage in the live broadcast room make the sales behavior more transparent and open, and the anchor can answer the user’s questions on the spot. At the same time, for the personal brand effect, the anchors will desperately “bargain” with the merchants, which also saves a lot of young users who do not have “bargaining skills”.

It can be said that live broadcast makes the relationship between brands, anchors and users more clear and transparent. In the past, TV sales said that “factory direct sales” has finally come true. How can you say that they are “false prosperity”?

Before understanding the broadcast, I beg Party A to spare the anchorsBar

Second, since live broadcasts are so bullish, can everything be broadcast live?

Yes, no!

The reason is not: Many people want to do live broadcasts, but not all products can be carried live broadcasts. Typical large single-item products such as real estate, it is difficult to create a “shopping atmosphere” with live broadcast.

Tmall Double Eleven, we store clothes, snacks, and milk powder, but who will take advantage of the discount on a house down payment? As with VR technology these years, I always want to revolutionize the real estate, and there are endless new online games. But no matter how you play, it is still a icing on the cake.

Buying a house is a top priority for people, especially Chinese. Take a look at the live broadcast on the mobile phone. The anchor can just sip a few sentences and the house can be sold online. The real estate store has also opened, and the agent is even more useless. The TV drama “Home” has also been snapped. More money on the line.

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So, the feasibility of live streaming with cargo depends to a large extent on “whether the decision-making process of this product in traditional consciousness is complicated, and whether the purchase in daily life is high frequency” Will be more than 5 times).

Because of this, the possibility of real-time live streaming of real estate and cars is approaching zero (of course, let’s not take the world’s top marketing example), but products with high daily purchases and low risks bear live broadcasts. You can play more with the goods.

Imagine that even if someone you trust calls you to say that a house is cheap, when the real issues of quality, location, property, etc. are in front of you, it is still difficult for you to place an order immediately. But if she recommends cosmetics, food, or even technology products, as long as a good friend says a few more words, you can still generate “call me all, maybe there is no store after this village” Idea, quickly order.

Therefore, it is almost impossible to do live streaming with big orders.

However, another live broadcast can be done …

Because from the perspective of “marketing is the arrival of effective information”, the live broadcast form is meaningful to any brand.

This involves the thirdA question …

Third, is it true that the live broadcast is “good” or “effective”?

Many bosses believe that the main purpose of live broadcasting is “effect”, that is, “realizing the effect of selling goods”. Actually not. I think “quality” is what they want.

“It’s a brand again! You can’t sell it, just lie to me to be a brand!” Don’t rush into the street, let’s analyze and sell cosmetics with Li Jiaqi!

Li Jiaqi ’s live-streaming is not based on face value or OMG quotations, but because he has provided fans with the lowest price and best quality guarantee for a long time— “Buying Li Jiaqi is the best deal!”

Where does the lowest price come from? That was cut out by the merchant!

This section is not detailed, please click to view .

So, are merchants selling goods at or below the cost for “efficiency”?

Imagine: If a lipstick usually sells for 100 yuan, Li Jiaqi sells out of stock at a loss of 50 yuan in one live broadcast. If it is for the purpose of “effect” in the live room, then he wants to sell it next time, does he have to go to Li Jiaqi again? (And must also sell 50 yuan) What kind of business plan does this loss-making business owner do?

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So, smart bosses will not put Li Jiaqi in the name of “efficiency”. They cooperate with Li Jiaqi to rely on Li Jiaqi’s endorsement and strive to reduce the cost of early adopters of the brand. Try to establish new user relationships and drive sales of different products under the same brand.

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The closest example of the author fully confirms this.

My wife first realized the body milk of the Canadian brand during the live broadcast of Li Jiaqi. During Li Jiaqi’s explanation, she checked the price and reputation of this product online, and found that her idol Qi Wei was also using it.

At this time, Li Jiaqi offered a price 20% lower than the lowest price in the live broadcast room. So my wife immediately asked me to grab this product among millions of fans.

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After using this bottle of body milk, although Li Jiaqi may not broadcast the brand again and the product has returned to the original price, his wife has become a new loyal user of the brand.

Did you see it? What businesses do is for “efficiency”, obviously for “quality”!

Wait! Since everyone is doing things for “quality”, isn’t the theory that “everything can be broadcast live” also established? So the fourth question came out …

Fourth, what else can I do besides selling goods?

The author believes that live broadcast is not a special medicine, but a bridge.

It builds a new way for the brand to reach users, and we need to make good use of it to convey our brand ideas.

Okay, it ’s so simple as I said. Just give an example.

I have a friend who is representing a high-end private mobile phone brand. Because it is expensive, it is also a typical large-order, low-frequency consumer goods. In the past, some high-end private sharing events were held to sell mobile phones mainly offline. Recently, offline activities could not be performed normally due to the epidemic situation, which seriously affected the life cycle of this generation of mobile phones.

For this situation, I had a conversation with him like this:

Q: Since it is clear that the crowd cannot be gathered offline, why not consider online broadcasting?

A: Considered, but there is no unified e-commerce channel for high-end mobile phones, and the customer list is managed by the sales individual. We do not believe that Douyin and Taobao Live can sell 20,000 or 30,000 yuan mobile phones …

Q: Wait! Why broadcast live via Douyin and Taobao? Also, why do you have to sell on it?

At this time I realized: In the original subconscious, live broadcast means vibrato and Taobao, and the only purpose of live broadcast is to sell goods. I found the crux, and I continued to ask him.

Q: You used to sellWhat is the logic of selling mobile phones?

A: Invite the main customers to experience high-end tea arts, concerts, feel the quality and service, ask the teacher to explain the concept of mobile phones when there is an atmosphere, and finally sell mobile phones.

Q: It is very clear. Except for the last step of these processes, which of the previous steps cannot be resolved through live broadcast? Except the final transaction, all services are available online. In addition, since you are creating a private atmosphere and establishing a high-end circle, why do you choose to choose Douyin or Taobao Live?

A: That’s it!

Yes, live broadcast is just a form, but most companies consider live broadcast as a means to simply understand live broadcast as “anchor + sell”.

According to the description, in the past, their transaction logic can be basically understood as the following way.

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But after the outbreak, the key link of “offline invitation” was missing, and the domino effect could not be followed up.

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At this time, under the influence of environmental public opinion, companies often mistakenly think that their problems are only in the transaction link, and instead they are competing for traffic and price, which is the result of falling into the wrong competition mode.

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The best way is to choose the right focus and use online marketing to make up for the missing link. Once it can affect customers’ purchase ideas and needs, for a high-end mobile phone with a high price and service as the core, it is not a problem to visit the service or pre-order.

Before understanding the live broadcast, please ask Party A to spare the anchors

So companies must not limit themselves to the two wrong propositions: “Finding anchors with traffic” and “How to reduce products to ultra-low prices”. This will make them feel weak and ignore themselves. The essential needs of the audience.

In the above case, his users actually need to be respected by the brand and have a strong circle atmosphere. A relatively private space makes them feel more honored. Even if there is only the host and the user in this space, the user’s mind will still have the feeling that “so many teachers of the XX brand are serving me alone”.

Brands and enterprises must seize the pain points of consumers and use various methods to create consumer feelings, which is far more reliable than finding traffic!

In the final analysis, it is recommended that the brand owner “think twice before proceeding”

In the past, WeChat and Weibo became popular. Companies used public accounts and Weibo to think about how to be their own self-media. Later, the vibrato became popular, and everyone began to arrange short videos again, desperately trying to hit the future.

Today, brand owners gritted their teeth and had to consider doing live broadcasting. Is marketing really that tiring?

We still do more, invest more, but think less.

Before deciding to broadcast, I suggest you watch more live broadcasts.

Even if you are a straight steel man, you should open the live broadcast room of Wei Ya and Li Jiaqi for three consecutive days. I believe you will have a deeper understanding of the live broadcast.

In addition, when SME owners face financial pressure, they can also learn more about the “private domain traffic” gameplay.

One of my partners, through corporate WeChat, made a very good live broadcast on the tier, and successfully found a sponsor while selling the course. If everyone is interested, I can introduce his operation ideas and methods in detail in the future.

Comparing to polishing products, it doesn’t take much time to understand marketing. But too many brands have not yet clearly distinguished the product difference between B Station and Faster and the positioning of the crowd, so they rushed into the word “flow”, such marketing wastes resources, energy, and money.

It is recommended that all brands carefully consider three issues, namely:

1. What am I missing before closing?

2. How exactly can the channels taken help me make up for these links?

3. What should be done for the gameplay that is most suitable for these links? “Think Before You Go” Your marketing will be more effective.

If you can figure this out, marketing will be clear.

Tail

Finally, I leave a question for you: Huawei Mate Xs is a foldable mobile phone with such a powerful product that it is obviously sold out of stock. Why do you still want to send one of them?

Before understanding the live broadcast, please ask Party A to spare the anchors