Author | Zhang Xue
On the morning of April 10, the keyword “Huawei’s cloud collapsed” was searched by airborne keywords, causing a large-scale discussion.
According to netizens, starting at 8 am, Huawei Cloud login and management background became inaccessible, and “Server is temporarily overloaded or under maintenance, please try again later.”, “Error establishing database connection “And other tips.
For outsiders, this matter can be simply understood as “off the net.”
Husniff noticed that, in addition to Weibo, some developer forums also appeared to discuss Huawei ’s downtime.
One developer said, “It ’s not possible to open all the files on ECS. All of a sudden, all the files will not be opened. After a while, there is a wave of disconnection, and you ca n’t log in to the web console.”
Regarding the cause of the accident, some people speculated that the disk of Huawei Cloud should be down first, because ECS only went offline after a long time, mostly because of the storage service, and then was forced to shut down.
Other sources said that the downtime was mainly caused by a malfunction in the computer room in Beijing, and users in Guangzhou and Shanghai said they could use it normally.
According to the official data of Huawei Cloud, as of the end of last year, more than 3 million enterprises and developers have carried out cloud development based on Huawei Cloud.
As a result, the whole machine is affected, and the impact of this downtime on Huawei and its corporate customers cannot be underestimated.
First of all, a major selling point of Huawei Cloud is business stability, and has always declared that “the cloud that does not go down is a good cloud.” Judging from public reports, Huawei Cloud has not experienced large-scale downtime before.
Second, some users said on Weibo, “This failure has a great impact on the company, the company’s phone has been exploded, and the department heads and operation and maintenance are crazy typing on the keyboard.”
Weibo netizen @ 小 檩 欣 吐槽: “My company has 300 people and all services are all on Huawei Cloud. From 9:20 in the morning until now, nothing can be done. Huawei Cloud has no announcements.” .
There are even netizens who left a message on the official website of Huawei Cloud, saying: “All the company’s games are down”, “Big Brother, hurry up, customers who can’t access the website think I’m running” and so on.
It is worth noting that from 8 am to 11 am, Huawei officials only responded after three hours of downtime.
For the response speed of Huawei Cloud, the outside world also raised doubts. After all, five minutes of downtime in the field of cloud computing is considered a major accident.
In addition, the official Huawei CloudAfter the fault recovery has been basically repaired, there are still many users who report that they cannot log in and use it, and the database has also been confused.