After coming to Hangzhou Shengli Primary School in August last year as the principal of two campuses, Guo Rongqiang found the school ’s foundation in technology application Very good, but lack of a powerful systematic platform to solve the following three problems-

  • Use a mobile management tool to install all management scenarios of teaching management personnel;


  • Use a tool to help teachers simplify the traditional approval and training process, save time and focus on teaching;


  • Use a communication tool to solve the communication problems between parents, teachers, and schools, not mandatory Parents are required to download multiple apps.

    For schools, there are many difficulties in the application of teaching informationization. A typical difficulty is how to solve the management caused by a large amount of subtle data. The problem of overwork.

    Chongwen Academy, the predecessor of Hangzhou Shengli Primary School in 1599, is one of the schools with the longest history in Zhejiang Province One of the batches of experimental schools for modern educational technology, which started to build a smart campus project in 2016 and has an open attitude towards teaching digitalization.

    In contact with the enterprise WeChat service team, Guo Rongqiang found that enterprise WeChat can meet these demands.

    Digital “learning”

    When I first arrived at Shengli Primary School, Guo Rongqiang ’s daily work tasks were often very full. At most, there was a day 6, 7 receptions and meetings, plus classes and daily management, there will be busy.

    Sometimes, Guo Rongqiang meets on campus A, and campus B calls and asks, “Principal, where are you? Activities here It ’s starting. ”But he had too many avatars, which caused a lot of trouble for his timing.

    Guo Rongqiang tried to use a notebook or mobile phone memorandum to plan the schedule, but sometimes things came too much and too hard to remember, so there is an urgent need for an“ online secretary ”to arrange daily affairs.

    In response to Guo Rongqiang ’s appeal, the company WeChat and its application service provider Xiao insect cooperated with Shengli Primary School to develop Calendar function.

    Unlike the single-line information management of mobile phone memos, the corporate WeChat calendar is a summary of multi-line and multi-head information. Regardless of the teaching department or the student department, any arrangement, the information of each line will be summarized on the calendar. After having a calendar, Guo Rongqiang no longer had trouble, and the pain of excessive management burden caused by the messy information was greatly reduced.

    In fact, not only the principal, every related teacher of Shengli Primary School only needs to open the calendar application, what are the things that day, Wherever it takes place, the information associated with TA will be pushed in a fixed point. Although the function is simple, it is of great help to improve the efficiency of communication management across the school.

    For example, we all know that every teacher ’s daily lessons are arranged in advance, but if they are not guaranteed, they will encounter sudden The situation will inevitably produce the need to change courses.

    In the past, if teacher A wanted to change classes, the staff of the teaching office needed to find relevant teachers and consult one by one The other party’s course arrangement, coordination and communication process is complicated and trivial.

    However, through corporate WeChat, the teaching office can import each teacher ’s timetable as basic data, any one If the teacher wants to change the class, he can change the class through the “change class” function.

    Teacher A does not need to fill in manually, after choosing the class to be changed, which teacher can change the class, his / her Which courses can be changed, the system automatically displays, the data is clear at a glance, and the application for changing courses can be completed through online operation.

    Because WeChat and corporate WeChat are interoperable, when Teacher A submits the application for class change, Teacher B WeChat You will receive a push of course change information.

    Teacher B can choose “Agree” or “Disagree”. If you agree, the two parties will form a “pull hook”, and this information will be pushed to the teaching office. The teaching office can review and archive this lesson change, and the entire lesson change process is all over.

    For teacher A who initiated the course change, this function is not convenient and saves a lot of time and effort, after all, a phone can also Do it. However, for the entire school, there are more than 100 teachers in the system, and these data are continuously generated every day, and the management burden of the teaching office can be imagined. With the function of enterprise WeChat, the teaching office can summarize the data and greatly improve the efficiency. And with the accumulation of school shift data, the management functions behind it can be further tapped.

    In just a few months, through the digital WeChat way of learning, the teachers of Shengli Primary School The teaching management staff has obviously reduced the burden in daily school communication management.

    But soon, a new test is coming.

    Make home school communication more efficient

    At the end of January 2020, a 100-year-old new crown epidemic broke out from Wuhan and quickly spread to all of China. Including Shengli Primary School, schools around the world have postponed the start of school, and the winter vacation has been repeatedly lengthened. “At the request, teachers and students are forced to take lessons and communicate in digital form at home.

    However, many schools adopt a multi-head approach in the digitization process, which results in children attending classes, health punching, homework submission, notification Sending and receiving are done in different apps, even in some places, students’ morning and afternoon courses are on different apps.

    Because parents have to be confused between multiple mobile apps to cope with children ’s punch cards, teachers and schools have sent a lot of Information and notifications are exhausted.

    Teachers also have a sudden increase in the burden, not only to prepare lessons, but also to do App customer service for parents, urging every day in WeChat Parents go to punch cards, read notifications, and urge children to attend classes.

    The school is also difficult to manage, with a variety of inspections, inspections, appraisals, and appraisal work with many names and high frequency, each This kind of research, statistics, information collection and other activities are long and repeated, which is overwhelming.

    The enterprise WeChat team conducted an in-depth investigation on the digital teaching experience during the epidemic and found that downloading and using multiple apps includes students, parents, teachers, teaching The biggest “slot point” for managers and everyone including the Education Bureau.

    Take health information to report on this most typical scenario demand example.

    Many schools use the traditional method, that is, the school first informs the class teacher, some of which are in the QQ group, some Solitaire is initiated in the WeChat group: “Superior notice, each student needs to report health information, 1, 2, 3, 4, 5 … Below, please parents here to fill in Solitaire and fill in where they are and health information.” p>

    This model is simple, low cost, widely adopted, but relatively inefficient because each parent ’s The same, or forget the solitaire because of busy work, or ignore because of information overload. Moreover, the data submission cannot be traced back, nor can the school collect the screenshots of the statistics collected by each teacher for inspection.


    After entering the first-level response on January 23 in Zhejiang Province, Shengli Primary School communicated with the enterprise WeChat service provider Little Bug Technology, It expresses the needs of this special scenario reported by health information. On the same day, Little Worm Technology developed a health report function in corporate WeChat, which has effectively solved the problem of collecting and reporting health information in many schools. Later, this function was emulated by many other Internet applications of the same type.

    Efficient, smooth, and convenient home-school communication has always been the pain point of K12 basic education in China.

    I believe that the majority of post-70s and post-80s still remember the classic sentence-“Let your mom come to school tomorrow “More than 20 years ago, communication technology was far less developed than it is now, and the communication between teachers and parents basically relied on this sentence.

    But there are always naughty children who find reasons to say that their parents are on business, have no time to go to work, or simply do n’t talk to their parents, etc. Cause communication to be blocked. Even if the parents arrive at the school and have a face-to-face interview with the teacher, the number of such visits is always rare. After all, parents and teachers will be embarrassed if the frequency is increased, and the child’s face can’t be held.

    In the 1990s, family fixed-line telephones became popular, and teachers began to communicate with parents by calling students’ homes. The situation gradually improved, but it was always a matter of telephone fees and parents ’work breaks.


    Ten years ago, mobile phones became popular, and SMS and mobile phone calls became the mainstream way of home-school communication. Sending parents’ contact list gradually increased the interaction between home and school.

    In recent years, the mobile Internet has developed, and the communication and social software represented by WeChat group and QQ group is free and convenient. The advantages of being able to send and receive multimedia files stand out and become the mainstream means of home-school communication.

    However, information overload caused by social groups, too much irrelevant information, important messages are overwritten, messages are not easy to manage, etc. The problem has become the pain point of home-school communication. Just like during the epidemic, students, parents, and teachers were forced to flee in various apps.

    Of course, some local schools have introduced mobile software specifically for home-school communication. And for various reasons, campus software is not as good as the most popular communication tool on the market for user experience and frequency.