On the evening of May 5, Bank of China’s website issued an “Announcement on Responding to Customers’ Requests for” Crude Oil “products, saying that the” Crude Oil “products of the Bank of China linked to the CME WTI crude oil May futures contract In accordance with the official settlement price of CME on April 20th, U.S. time, the settlement was negative, and long clients suffered a large loss. The unprecedented negative price of crude oil futures is an extreme performance during the severe turmoil in the global crude oil market during the epidemic. Both customers and BOC suffered losses.
Bank of China also stated that in the near future, BOC has actively understood customer demands, followed the principles of rule of law and marketization, and has done its utmost to protect the interests of customers. It has studied and proposed to respond to customers Appealing opinions. At present, relevant branches of the Bank of China are actively communicating sincerely with customers based on their opinions, and negotiate settlement on the basis of voluntary equality. If no settlement can be reached, both parties can resolve civil disputes through litigation, and BOC will respect the final judicial decision. At the same time, BOC reserves the right to recourse to relevant external agencies in accordance with the law.