On the first day of online teleworking, I wonder if the remote office tools you use are still smooth? How is work efficiency? This article comes from public micro-channel number: InfoQ (ID: infoqchina) , author: Yu, Zhao Ying, Tina, Chen, Li Dongmei, FIG title From: Figure Worm

In order to prevent and control the new pneumonia epidemic, many domestic provinces and cities have called for extended holidays, and major Internet companies have responded positively. According to the previously announced resumption schedule of Internet companies, most Internet companies choose to extend the holiday to February 2, February 3 to February 7, and work from home on February 10. On the first day of online remote work, I wonder if the remote office tools you use are still smooth? How is work efficiency?

1 On the first day of telecommuting, were you offline?

On the first day of online construction, starting at 9 am, major office software ushered in peak traffic, and the messages of major collaborative office tools in the circle of friends swipe the screen instantly. The Dingpin message was displayed unread for a long time, and the video conference stalled; other online tools also had problems to varying degrees. Corporate WeChat also collapsed, and many netizens complained: On the first day of the country’s remote start-up, the company’s WeChat exploded, and then found that Tencent started to work on the 10th. However, QQ is rated as the best artifact for today’s video conference by netizens.

Ding nail A business service consultant said in response to user feedback: nailNail Video Server is expanding to support more concurrent multi-party conference support. As a ToB product, Dingding’s business scenario is very different from ToC’s IM product, and it also focuses on the architecture. It has prepared for possible large traffic impact. For example, in a festive scene, some large groups of messages are sent too frequently, which may exceed the overall system capacity and affect the stability of the IM system. If a lower sending threshold is set for each group, the system does not fully use its capacity, thus providing a sufficiently smooth user experience. In response to this problem, Dingding designed an intelligent flow limiting method. When the overall traffic exceeds the system threshold, it automatically limits the large group of messages sent relatively frequently according to the situation.

Even so, Dingding and WeChat may not have expected such a huge online traffic shock today. As of press time, the software of all parties has begun to recover.

The status of remote office software is enough to reflect the number of companies starting online today, and this time remote office has also exposed the attitudes of different companies when they encounter crisis events.

2 Redundancies and Supervisors: The State of the Enterprise under Remote Control

Online office, in addition to using nails to communicate, also involves document collaboration, video conferencing, and task management. How to work together is a problem.

Working at home. The name is SOHO (Small Office, Home Office) , which is not a solitary word in the IT world. Many large companies have such positions. Statistics around 2017 show that nearly 40% of IBM employees are SOHOs. After IBM, Google, Facebook, Yahoo, and other Silicon Valley giants also joined the SOHO office camp. Businesses save money, employees are free, and this office style is becoming increasingly popular around the world.

But under the epidemic, “all people” remote work is a pioneering work. Many companies are now passively involved, and many employees do not have remote working experience. How do both companies and employees respond?

Let’s talk about our own R & D team. Colleagues of the InfoQ R & D team said: “Except for a brief message synchronization in the morning, everything else is fine. After all, we have previewed it in a small area a few days ago, and made corresponding adjustments and solutions to cope with remote office . “