The total number of recalls has exceeded the total sales volume of last year.
Editor’s note: This article comes from “ Future Car Daily ” (WeChat public account ID: auto-time), author: Xiao Cheng Yi.
Author | Cheng Xiaoyi
Edit | Li Huanhuan
Recently, according to foreign media reports, Volvo Cars will recall 736,430 vehicles worldwide due to a problem with its emergency braking system. According to Volvo’s recall requirements, the recall batch is Volvo XC40, Volvo S60, Volvo V60, Volvo XC60, Volvo S90, Volvo V90, Volvo XC90, etc. produced between January 2019 and March 2020. > Almost all models on sale .
According to Volvo’s 2019 performance report, Volvo sold a total of 705,452 vehicles last year, marking the first time since Volvo’s establishment in 1993 that sales exceeded 700,000. However, the size of the recall is greater than the combined sales of last year .
Volvo reports show that the recall was due to the automatic emergency braking system (AEB) not being able to brake automatically under certain conditions and expected temperatures, which has no effect on the normal braking system. So far, no accident has occurred due to this problem.
Volvo once claimed to be “the safest car in the world”, and its founder even stated that “the reason for doing anything must be safe.” However, Volvo’s safety performance in recent years has made it gradually fall to the “safety” altar.
Last year, Volvo recalled more than 500,000 vehicles worldwide because of defects in the engine parts of the car, which caused fire hazards. In addition, Volvo has “unrecall defects.”
In 2018, there was a resonance problem in the Volvo XC60 body, which caused a lot of discussions among car owners. By May 2019, complaints about this problem have soared by 500%. A large number of XC60 owners have reported that when hot cars are idling or driving at low speeds, 80 29HZ low frequency noise around decibels, the ears will hear a humming sound, accompanied by headache and dizziness. As of March this year, there are still a large number of owners reflecting this problem. In addition to XC60 models, Volvo S90, V60 and other models also have body resonance problems.
According to the JDPower owner reliability survey report in the United States, Volvo Cars had 162 failures per 100 vehicles in 2018, which is much higher than the industry average; 2019 Volvo Cars had 204 failures per 100 vehicles Times in the entire rowThe bottom third in the list, with brands such as Land Rover being dubbed “the least reliable luxury brand” by consumers.
Although Volvo ’s global sales have increased for 6 consecutive years, it should not only pursue rapid growth but ignore product issues and defects during the period. Only when the quality of the product is excellent can the brand image be better established, thereby achieving longer-term development.
